"We were looking for an AED. After googling it I came across Heartsmart. I started Chatting with Shannon and she was amazing. She helped us pick the correct one for our office. I truly recommend you call Shannon if you are in need of this product. After the purchase she stayed in contact with me to make sure everything was going well."

"Shannon was awesome to work with. She has work with us on getting just what we need at the price we can afford. "

"The assistance from Jackie Walters was outstanding. The purchasing process for the AED was easy and delivery was exactly as described. Thank you!"

"Shannon was excellent to work with. She followed-up many times with me while we were working on the purchase of an AED. She shared her knowledge with me and guided me through the purchase process. She also made several changes to our quote before we finally purchased the AED. If we are able to purchase a second AED I will definitely come back to Heartsmart and ask for Shannon.
Thank you,
Larry Farmer"

"Shannon was very professional and efficient. I received my order quickly and got a great rate. Would definitely recommend!"

"I was completely amazed with the customer service and incredibly fast shipping! I would recommend Heartsmart.com to anyone!"

"Working with Sammi was a pleasure! She was prompt and knowledgeable and very accommodating, giving me multiple options as to what would make my purchasing experience easiest for me. Heartsmart's prices are also better than competitors and they offer discounts for public sector customers."

"Jackie was so helpful from the begging of my phone call, very helpful and quick to get back to me with a quote. "

"I purchased a HeartStart AED for our church. Shannon was wonderful to work with every step of the way. I had her amend the quote several times before I settled in on what I wanted and she was prompt and professional through the whole process. Handling time and shipping was very fast and the items were well packed. I would recommend Heartsmart.com to anyone in search of an AED for their facility. "

"Shannon is amazing! She is very knowledgeable, responsive and a pleasure to work with. I had a number of questions which she very promptly answered, including one after I received the AED. She had my AED shipped the same day I ordered it. I wish more people in customer service positions were like Shannon!"

"I purchased to 2 Zoll AED Plus Defibrillators through the online system at Heartsmart.com. I called the 1-800 number and spoke with Jackie at ext. 207. She walked me through the process and as I was going to make the purchase my company p-card was declined as my single purchase limit was below the purchase amount for the 2 AED's. Jackie contacted her billing dept. and they split the two separate purchases to match below my corp single purchase limits.

Jackie was extremely polite, professional and very personable to talk to and made these transactions a breeze to complete. If I were to own a customer service company, I would want someone like Jackie to be facilitating the calls!!!!!

Heartsmart is very lucky to have Jackie as an employee in customer service!!!

Mike C.
Williams Energy"

"After reaching out to Heartsmart for the purchase of AED machines, I must say that they provided excellent service. I ordered one day, expected a week turn around and was totally surprised when my order showed up the next day. We will definitely use them again for future purchases."

"Was referred by a colleauge to their website. purchased a AED for possibilty of personal use. Needed one that could travel well and not be delicate. Worked with Mallory and Matt. When they stated they owned one and the reason for that brand was comparable to mine, it became an easy choice (first choice is on hold for recall reasons). Received it quickly and am happy with the purchase. Am working on referring them to other organizations too. Word of mouth is better then paid commericals"

"From first contact, to the delivery of our AED machines, excellent service. Matt M. took care of us, and we are super pleased with the service. We will definitely recommend this company. "

"I reached out, asked question. Shannon answered quickly and order was placed.

Superior customer service and our 5th system ordered."