"Excellent communication. They had the order filled and out the door in no time flat. I'm looking forward to doing business with them again"

"The way all on-line places should be. A good selection of products, a fair price, quick shipping and delivery.

Shortly after placing my order, I received a FedEx number that allowed me to track the package. Bravo."

"Was looking for some cheap mesh metal fan filters, and Heatsink had a great looking product for an equally great price....VERY fast shipping...great site....only complaint that FedEx ground takes too long from CA....USPS from Arizona was 2 days faster....but will definetly buy again from them!"

"Heatsink factory has great selection, easy navigation, fast ordering. The prices are great and so is the diversity of the products."

"I recently looked on their website from the link at overclockers.com and i instantly bought something i havent been able to find anywhere else. Their communication is very good i would say maybe the best. I emailed a salesperson because one of my orders was out of stock and he replied very fast. I trust my order with them and i am glad i did business with them."

"I had not heard of this company until I saw them referenced on overclockers.com
My order was processed quickly, and I was kept abreast of its status with great communication from the company. Shipping turnaround time was very fast.
I'm happy to give positive feedback about heatsinkfactory.com
"

"Heatsinkfactory.com is an excellent reseller to deal with. The item that I ordered was shipped promptly, came well packed, and was in excellent condition. I also communicated with the company via e-mail and received prompt replies regarding my questions.

I would highly recommend Heatsinkfactory.com. I wouldn't hesitate to shop here in the future. "

"Easy to order online. Fast email communication confirming my order and asking preferred color of free CCFL. Quick shipment and professional packing. Great Experience."

"I received my items professionally packed, ontime. Everything was great, from order status emails to product availability and tracking information. I'm very happy."

"This was the first time that I have purchased through Heatsink Factory, but I can guarantee that it will not be the last. Communication via e-mail was great and the items shipped quickly and arrived in great condition. There were two minor items left out of the original order but a simple e-mail to customer service and the items were on the way with a quick apologetic response in my inbox as well. I have dealt with many online retailers and I just couldn't be any more pleased with this transaction."

"I was pleased that Heatsink Factory carried the product I needed, since a few other local resellers had sold out.

I was also impressed with their web site design. My only source of confusion was this: For a moment, I couldn't find a link back to my cart and, thus, the checkout button. I soon discovered that the link is along the top of the screen, and -- confusingly -- not with the cart listing on the right side.

However, I was not pleased with their shipping options. I spent more money on shipping ($6.75) than on my order after tax ($5.40). I found Heatsink Factory as a _local_ California reseller on Arctic Silver's web site, so I was hoping to drive over and pick up the item I ordered."

"I recently decided to upgrade my original and somewhat loud Spark 3 CPU heatsink as I wanted to be able to control the fan speed myself and found HeatsinkFactory.com had the Spark 7 on sale for $19.99, so placed my order. It arrived fast, perhaps too fast, as it had shifted during transit and one side of the copper fins was severely mangled. I managed to straighten it out somewhat, but it looked like hell. I sent an email to the company outlining the damage, and they offered to replace it straightaway, no questions asked. The new unit arrived today in much better shape than the previous one and Heatsinkfactory said not to worry about sending the old one back. After picking up my jaw, I realized that here is one company that still believes in its customers and I will pass that tidbit along to my other friends and colleagues who may be interested in "optimizing" their systems. My personal thanks to William Gordon at Heatsinkfactory for managing to accomplish this unheard-of-business-today feat."

"Great Company! Fast shipment. First class packaging!"

"I was very satisfied with the way I ordered, the delivery, the packing and even the tracking emails. Excellent service"

"When no one else had what I needed...Heatsink came through!!"