"Very good customer service. Fast emails. Shipped out on time and recieved even earlier than expected. Will do business with them again!"
"A great seller. Great prices and good selection. Prompt tracking info & VERY fast shipping (Items arrived 2 days sooner). Will definetly order from them again."
"Great product. Very fast shipping, could not ask for a better company to deal with."
"This is a great seller. The site is easy to navigate and fast to get through. Shipping is very fast. I have place several orders with Heatsink Factory in the past and will continue to do so in the future. Great job and Thanks!! "
"The shipment of my order was very fast. I am very impressed with the level of service."
"Thank you HeatsinkFactory.com!HeatsinkFactory.com was the only place I could find the Thermalright SP97 copper heat-pipe cooler. I normally would not even think about buying online. But I took a chance and I had a great experience. It's not a question of if I would buy from HeatsinkFactory.com again only a question of when. The funny thing is that it was on FEDEX's dock (not more than 3 miles from my house) longer than it took to get from California to Georgia. "
"Absolutely incredible experience. I placed my order around 9 AM this morning (12/16/2003) and it's about 1:30 PM now and I already have my FedEx tracking number for shipment. Very cool staff: they answered all of my questions to my satisfaction before I went ahead and created an account on their website. (They even knew the cooler could be installed on the Abit AN7) As for the web site, what can I say? Excellent site design, very fast and I noticed that the stock counts are updated in real-time. (I checked on this *right after* placing my order and saw one less of the item I purchased.)
HeatsinkFactory.com was the only place I could find the Thermalright SP97 copper heat-pipe cooler for AMD socket A chips. Not only that, but the price was more than fair. I'm a big fan of Newegg.com and FrozenCPU.com, so up to now, those two merchants have been the only places I would even think about buying online. Now I have a third merchant to add to this short and exclusive list. Buy again? It's not a question of if, it's only a question of when. Not yes, but absolutely, hands-down, no question about it, yes. I'm glad my friend told me about HeatsinkFactory.com; after all, friends don't let friends waste hard earned cash on losers. Thank you HeatsinkFactory.com!"
"Second time I've bought from Heatsink Factory. They seem to ship the same day and have a very high regard for good customer service. I'll be using them exclusively for certain products as long as they maintain this exceptional level of service."
"I ordered the new Thermalright SP-97 heatsink and a fan this afternoon. In about five minutes I got an email containing my Fedex tracking number! Without a doubt the fastest service I've ever received from any online retailer."
"This site is great to order from, my video card cooler was shipped the same day and arived 2 days later. my fan was missing some bolts, but they are sending me a replacement. i highly recommend ordering from heatsinkfactory.com"
"I am quite satisfied with the service from Heatsink Factory and I would certainly order from them again. I placed two orders one a day after the first one (because I forgot something) and they combined them for me so I wouldn't have to pay extra shipping. Service was prompt, courteous, and good. Everything shipped very quickly."
"Very good service and prompt shipping and low cost."
"Excellent seller. I have bought many things from them and nevr had any problems. They also have great customer service always willing to help and very fast order processing."
"Absolutly great! Before purchasing I had a question on a fan and had a reply within 10 minutes, which is the fastest I've seen. After that I definately went ahead with the purchase and was suprised to see my order was package and shipped that day! I recieved the order under 2 days and everything was in top notch shape! I HIGHLY recommend HeatsinkFactory!!!"
"The Heatsink factory is the best place to order todays high performance computer cooling products at the lowest prices around. I have ordered from them several times, and my package's were always shipped on time, and the order was always complete and accurate. I recommend Heatsink factory for all of your cooling/computer modding needs."