"Great customer service fast shipping great product loved the dress just as in the picture "

"The dress got here on time but the dress was way to long like I mean super long. I could be a carpet with the dresses tail. And it's too big in the front for me. "

"Communicating with the company about my return has been very difficult. I would have liked to return the dress for a larger size but no way. "

"So happy about my order and receipt of my dress! This dress is exactly what I envisioned in my mind. Was amazed you had it!"

"I think the product it self is of good quality , and shipping was good. But the dress will not work for me and I need to return it, I have reached out three times to customer support to return the item and still have not received anything back with confirmation that I can return it. This process makes me not want to purchase from them again unfortunately. "

"Good quality, fast shipping. I ordered a custom size but it didn't fit still and can't be returned. Custom size ran a little large"

"i was really scared to order from here. but it bc as SUPER good. the material isn’t cheap and it comes within the dates it says. the only thing is make sure your measurements are right!!"

"Yes, I received my order. It’s PERFECT!!! Thank You. "

"The shopping on line was ok, but the dress I ordered (Mother of the Bride), was too small. The jacket that was measured specifically for me was way too small. I love the color, beading work and fabric, but too small. Also, not sure about the reason of the padding on the bust area -- unnecessary."

"Missing order with no tracking numbers. I pay for expedited shipping for my order. It was to be delivered between 4/24 and 5/1 and today is 5/2 and I have no tracking number or any communication from the company after multiple attempts. "

"My Fiancé had her bridesmaids order dresses from this company and they came in different colors. Upon providing that information to the company and requesting a refund, they responded with the following.

Dear customer,
Thank you for the pictures.
Due to lighting, display and other factors, the color of the picture and the actual color of the product may have slight differences. The color display will be based on Apple devices.
Because of the material manufacturing process, the color of each batch of material will have a little difference.
We will insist on continuous improvement of the manufacturing process to minimize color differences.
Sorry for the inconvenience brought to you and beg your understanding.
We would like to refund the 10% dress price as a discount for you in this situation.
Your Sincerely,
Yoyo

Embarrassing to say the least. Items are refundable within a period of time, it was met and they want to negotiate it. In addition, 12 dresses should be the same color, there is no sound reasoning to use this company for anything other than an example of how not to conduct business.

They shouldn't be allowed to conduct business in the US. They ruin people's events and take their money and even worse, their time."

"Hebeos works quickly and keeps you updated on the progress of your order from beginning to end. Will definitely purchase from here again. "

"I was nervous about ordering her dress I didn't realize I could customize her size so I ordered a size up and I'm so satisfied the dress arrived in plenty of time and it is really gorgeous and very meticulous my Taylor did an amazing job I can't wait for her big day Pic coming soon Again go with Hebeos they're awesome ..."

"The bouquet was stunning, arrived quickly and looked exactly as pictured online. My daughter-in-love is overjoyed at her selection. You have definitely made her wedding day to be very special."

"Better than expected. Absolutely love it. "