"the dress fit like a glove! but because i'm really short, 5'0, i may have to cut the train some, and i will definetly tighten the waist "
"exactly like the picture I could not believe the quality. It was absolutely beautiful "
"I read reviews and decided to give hebeos a try. I’m very glad I did. I am so pleased with my dress and overall experience. So glad I found this affordable and reliable option for my wedding dress. "
"The dresses are such great quality. I can't wait to see my bridesmaids in them!"
"If I could give 10 stars I would! Whole experience from buying from this site has been wonderful. I can’t say enough good things about the prom dress I order for my daughter from here. Material, size, quality was exactly spot on and have nothing to complain about. "
"Delivery took longer than originally stated but the product is good quality and beautifully made. Worth the wait for sure"
"This dress is incredible! They tailored the dress perfectly. Love the quality!!! "
"My order was delivered faster than expected "
"The site was east to navigate, order and the delivery occurred in less than a week."
"Dress smells like fish and Body odor. Quality is cheaper than shein. Received my dress inside out and waited a month. The dress also doesn’t even look like the website. The company charges 35 dollars for shipping. Looks like you only spent about 5 dollars to make this. I received this dress 1/31, haven’t had this in my possession for 24 hours and now it is a production to even get a return started. What a joke. "
"For starters I purchased a dress which was approximately $138 minus shipping I needed to return it within a few days after receiving it, the dress is unworn with tags attached, still in packaging.
After requesting Hebeos refused the return stating
"we can't sell return dresses to other customers. If you return the dress, 15% of the dress price will be charged for stocking fee(Including re-inspection, sanitization, dry cleaning,and storage management), both shipping cost and return shipping cost will not be refunded. Can you keep it or re-sell it locally?" I responded no, and letting them know that is not what the return policy states because at this point they are creating reasons not to refund money. Thereafter I was then told by someone "If you accept to keep the dress or try to resell it locally, we can refund you 12% of the item's price as compensation.If you agree, we will arrange the refund as soon as possible. Could you please think it over?"
At this point Hebeos is has offered 20% refund, but I have to pay shipping the company is refusing to give back what I paid for the dress as you can see. The company will not honor their refund policy and will keep your money. The business ethic is very poor and unjust. I will not recommend this company to anyone and will never shop with them again. Buyer beware the refund policy is just there to get you to make purchase. You cannot return if the item does not work out"
"Great quality, fast delivery, sizing recommendations were accurate, style is beautiful, and the style and color is gorgeous! "
"I was worried about not receiving my dress and messaged customer service. Within 24 hours they gave me a response with a tracking number. I received my dress soon after that and fell in love. It is absolutely gorgeous! I truly recommend hebeos it is affordable and provides great service and quality products! Best decision I made for my wedding dress!"
"Ordered this for my daughter for her prom in April, she loves it!"
"The dress is as in the picture. It's very beautiful, we really love it and the bridesmaid are very happy !❤️❤️❤️"