"Delivery arrived a week after estimated delivery date."

"your constant changing of delivery date was dis heartening consider I supposedly paid almost forty dollars for wxpidited shipping which I definately did NOT receive"

"The product it self was good, but the packaging and presentation was not."

"My item was perfect love it"

"Package did not arrive on time. Delivery person did not leave package and did not return to deliver it. Did not receive the package. Did not receive a tracking number. Ruined plans for my proposal. Web site was often broken. Overall pretty much the worst experience you could have."

"Ring was just like the website showed. I didn't the ring resized but evidently it had to be so it would of been better knowing that. The order was supposed to be shipped in a Wednesday but didn't ship till Friday and I paid for express shipping. Great ring, good customer service bad shipping experience."

"The online experience was awesome, very easy and fast. I am very satisfied as it was a gift."

"Products are not to the same standard as other jewelry store chains"

"My experience with Helzbergs has always bee awesome. Wish they still had a store here in Madison."

"Helzberg exceeded my expectations for delivery and product quality."

"Very good experyall the way through your process."

"Shopping was super easy on line. My gifts arrived on time with no issues. Love shopping on line. I hate crowds. thank you."

"My Helzburg Experience has been very very very disappointing to say the least. I have been a loyal customer of Helzberg for about a decade. However, this was not given great service this time. In fact this was the worst experience i have ever had. I am infuriated and disappointed."

"Shipping was high and didn't get on time as requested and paid for."

"The item I ordered online was as shown and arrived on time well packaged. I was even able to use one of the boxes in which the item arrived to hold another present."