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2/5

2022-04-01

Painfully slow delivery

"I have only received part of my order. I will never order from this company again. The delivery is way too slow.

Christine Gillis
"

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3/5

2022-03-26

Less than perfect rating is on me

"I am VERY difficult to fit and my order proved to be no different than numerous others. The quality is great, I will just be unable to wear my purchase and I am saddened to lose even more money. "

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5/5

2022-03-18

Received items as soon as they were available.

"Successful fulfillment of order."

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1/5

2022-03-13

.......no communication......

"yes i received my order but the bras were too small......so I returned them with request for a larger size
......have not received any communication and have NOT RECEIVED BRAS IN THE LARGER SIZE I REQUESTED....next call is to CC company and have them reverse the charges !!!!
"

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5/5

2022-03-05

Excellent delivery and the clothing is fantastic!!!

"Everything arrive on time and in perfect condition. I am really happy with the quality. "

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5/5

2022-03-01

Part Order

"Only received part of order."

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2/5

2022-02-09

Inflexible return policy, slow customer service and supply chain issues

"I have bought several bras for my wife on two separate occasions. The selection is very good, but their return policy is much less flexible than most competitors, customer service is slow (have had to send multiple responses to get responses) and backordered items were delayed months longer than expected.

Despite the strong selection, I will be avoiding Herroom in the future.
"

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5/5

2022-02-01

Original Rise Thong

"Although there were supply chain issues I received the full order eventually. These are the most comfortable thong I’ve had. "

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5/5

2022-01-17

Best On-Line Lingerie Retailer

"Informative site, ships promptly, fair pricing. Checkout the HisRoom.com for men's undergarments. I like that orders from both sites combine for one payment transaction. "

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1/5

2022-01-03

Where's My Refund?

"I ordered $118 worth of merchandise, which was charged immediately to my credit card. 10 weeks and 3 attempts to get a refund later, I finally got a promise of a refund through their chat. But customer service was not only rude, but didn't seem to actually read my emails or respond appropriately. I will not order through them again.. as a consumer, I have options. I DON'T recommend this site. Once they have you money, they don't give a damn."

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3/5

2021-12-10

Women's Slips

"Products were fine, but delivery took five months."


5/5

2021-12-02

Excellent

"Love my bra. It. It fits perfect and came fast "

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5/5

2021-12-01

Love the colour and it's a perfect fit as usual

"Shipping is always relatively quick, and my items always fit like a glove. I especially loved the colour of this new set. "

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5/5

2021-12-01

Continuing Excellence

"I’m a long time customer of Herroom - >10 yrs! I’m happy to say that during the pandemic while I’ve seen a little supply chain interruption, I’ve been able to shop for and receive a variety of styles. While some items (eg matching **** and a bra) have arrived at different times, everything has shown up! Still the best place for well-fitting, pretty bras!"

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4/5

2021-11-07

New Bedding

"I like the pattern. Not so happy with stitching on pillowcases. Overall fabric feels soft and looks good"

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