"Very awesome service and product. Fast shipping and very affordable. Will use again for future pro audio equipment."
"After an exhaustive internet search, HiFi Sound Connection gave me the best deal I could find on the item I was looking for. They kept me updated on the shipping with a link inside the email to track the item myself. 5 stars!"
"i enjoyed doing business with HiFi Sound Connection, thanks for the great service."
"I purchased a used car stereo from this company and it was not what I wanted, so I emailed to ask for an RMA#. The first response I got back was that, per their policies, my request for an RMA# was past the 14 day period after ordering the item. I had to cut and paste their policy to show them it was 14 days after RECEIPT of the item, and I had fedex tracking documentation to back it up. They then relented and sent me an RMA#. It has now been 38 days since they have received the returned item, and still no refund. I have repeatedly sent them inquiries as to what the deal is...and all I get is the same form response that it may take 7-14 days to receive a refund after they receive it. (it has been 38 days/28 business days since they received it) and I have fedex documentation showing they signed for it. This is a horrible company to deal with, there is no real customer communication, they stonewall you with form responses. They are dishonest and ignore and dismiss complaints and inquiries. Beware Beware Beware."
"Absolutely Awesome Seller !!!! Great communication, Very Quick Ship and Super Customer Service Orientation. A++++ rating!"
"I'm extremely impressed with how fast our deliveries come! The last delivery was here the NEXT day! I'm sure it helps that we live in the same state, but I couldn't ask for better, quicker service. "
"it is a great place to by your audio needs.they will do you right if something is wrong.im very pleased to do business with them and will do more in the future.
shane littleton"
"Fue excelente la atención y la rápida entrega del producto, llegando completo y sin ningún contratiempo.
Gracias y espero seguir realizando muchas compras con HiFi Sound Connection."
"the item was well packaged, shipped quickly and was as advertised. the communication was prompt. i would do business with them again."
"Very good service, I placed my order on Tuesday and received it by Friday. The only thing I will say about HiFi something they could work on is some of their policy's. Not that I had an issue, but reading through the policy's about returns and restocking fees I would suggest doing away with those it can be a turn off to know that you guys do this. Like I said my service was great but had it been the other way around I'm not too sure how great it would've been with the policy's they have."
"I spoke with someone in sales on the 9th after receiving the correct multi-cart with the wrong wheels. The photo and description when I ordered clearly stated that the rear wheels would be pneumatic and they are not. The gentleman that I spoke with was supposed to send me an email with something that I can return the item with or accomidate me with the correct wheels. So far, I havent received anything!"
"I'm not a perfect person and I don't expect everyone else to be either. I purchased the wrong box and was aware of that at the last minute. I was trying to explain to Ryan in sales, but I guess I couldn't get cross to him. I was told that I have to leave a positive feed back in order to ship the right box out to me. That is not fair nor right. I have tried to be nice and it got me no where. Jun thank you for your help and being honest with me. If I could have talked to you first I would be in a better mood. This is the first time I have had a problem with an order on ebay and this is the first time I got no love from a customer support line. I have not had a chance to check out you guys product. When my setup comes in, I will leave feed back for the last item I bought. If you receive this and want to contact me, my cell is ***-***-****.Thanks and God Bless"
"overall great seller. got item exactly as described and at a resonable speed. couldnt of asked for more from the price i paid."
"Was a great transaction!
Price was right and quality of product was the best!"
"All around good to deal with. Experience started off a little rocky with a fautly radio and some slow shipping (which is more fedex's fault than HiFi)and some slow communication but once we got going with it they made it right with a replacement radio at no cost. I would most likely deal with them again in the future and recommend them to others."