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5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2010-09-08

"I replaced my 22 year old stock HD speakers with the Bazooka MCC4002 4" Motorcycle Speakers. They fit perfectly and sound so much better than the old ones. Much fuller range of bass and treble in such a small speaker. I would highly recommend these speakers for the price and quality."

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Verified
1/5

2010-09-07

"Order was for a Radio for my 2004 Chevrolet Colorado. I didn't have a part number so went by description and the picture. The radio received was apparently the same, except tag said it was from a 2002 Monte Carlo. The description said, quote: "Chevy 2003-2007 CD Cassette Player With RDS (Radio Data System). This AM/FM CD Cassette Player is compatible with multiple Chevy / GM Models please refer to the application chart below." Application chart listed: Suggested Application Guide

* 2004 Ascender
* 2007 Chevy Classic
* 2003-2006 Avalanche
* 2004-2006 Blazer
* 2003 - 2006 C/K 4-Door
* 2003-2006 C/K Pickup
* 2004-2006 Canyon
* 2004-2006 Colorado
* 2005-2006 Envoy
* 2004-2006 Rainier
* 2003-2006 S-10
* 2003-2006 Silverado
* 2004-2006 Sonoma
* 2004-2006 SSR
* 2003-2006 Suburban
* 2003-2006 Tahoe
* 2004-2006 Trail Blazer
* 2003-2006 Yukon

Radio was installed and the dealer attempted to program it to the truck...without success, saying that their program wouldn't match it to my truck. HiFi Sound Connection refuses to allow a return or exchange, saying that there could be no return if the part number wasn't correct. For a company that claims to value good customer relations, It is surprising that they would have such a hard-nosed attitude, especially when the description of the radio they had for sale was obviously misleading.

9-15-2010

Interesting response. Should we now add lying to the list of poor customer relations of this company? I had email exchanges with their "Technical Specialist, Tony", on 9-3, 9-8 and on 9-13 specifically(as requested in their response)asked for an RA. I have had no response to that last request. My advice is that you be careful if you elect do business with them.
"

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Rep reply posted 2010-09-10
A rep from HiFi Sound Connection, hifisound, has responded:

“Hello,

I am real sorry that you have had a bad experience with our company but I am confused because we accept returns on all of our radios within 30 days and I do not see a single email from you requesting a RA number. Please feel free to email us or give us a call so we can help you with this issue. ”


Verified
5/5

2010-09-07

"I love the fan it helps a lot it keeps my amp much cooler. It was worth the money, thank you. Ill be ordering from you guys again."

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Verified
5/5

2010-09-07

"GREAT SYSTEM!!!!!!!! I purchased a system from HiFi Sound, that was put together by them. It was a complete Kicker system, except for the stereo, for my son's truck. I've installed a lot of systems, and heard a lot of systems, but this one is the most awesome system these ears have ever heard. Some of the most ground shaking bass I've ever heard. This is something my son wanted in his new truck, and when we finished with it, (knowing how young people view each other's systems), needless to say, my son had a big smile from ear to ear! What Quality, what sound!! They know their business at Hifi Sound, and know how to give you a lot of BANG for your buck. Please, give them a try! You'll be well pleased, as I am! Order # 10749636"

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Verified
5/5

2010-09-07

"Great price, Great Service. Product shipped (free shipping) same day and I will return as a satisfied customer"

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Verified
5/5

2010-09-03

"very good dealer to work with. I was running on a budget and found some speakers on crutchfield i really wanted. well hifi had the speakers for like 40 bucks less. they saved me time and money! the quality of the item was great. there were no problems with the products i ordered. the shipping was good plus it was free!! i would buy from here again."

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Verified
5/5

2010-09-03

"HiFi Sound Connection provided a great product at a great price. There communication was great and very fast shipping."

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Verified
5/5

2010-09-03

"Great place to buy from, have made previous purchases, and will make future purchases. Customer service service can't be beat, any questions or concerns taken care of very quickly. I highly recommend HiFi Sound Connection!!"

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Verified
5/5

2010-09-03

"After finding the item i was looking for @ hifi sound connection i was relieved. With an immpecable feedback rating and great price i knew my purchase would be perfect; And it was from payment to shipping to the description of the product everything was perfect!!"

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Verified
2/5

2010-09-03

"i would like to know the status of this order.#10660536 I have shipped the radio back via UPS Tracking # 1Z06W3A40354271959 at a cost to me of $13.32 the item i ordered was a radio for my 2005 Pontiac Bonneville. The item you sent is from a Pontiac Grand Prix and it wont fit. For more details on why it don't fit contact me."

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Verified
5/5

2010-09-01

"Very fast shipping and GREAT communication. They let you know what is going on from order to follow up. A+++"

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Verified
5/5

2010-09-01

"HiFi, thank you for providing an awesome product for my Trailblazer SS, the subwoofer box is great and much better look then a normal sub box. The price was great and shipping time was awesome, thanks again, look forward to future business with you. "

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Verified
5/5

2010-09-01

"I ended up ordering an item I wasn't able to get from another e-tailer here, and what a HUGE difference it was! The item was actually in stock, for one (that's a great start!) and they got it to me in under a week, which is pretty darned impressive for USPS! The price was even slightly lower than the first place I ordered it, so I couldn't be happier! Everything arrived in perfect, new condition, as advertised, and is working wonderfully. I would use this company again. They're polite and they maintain excellent communication from start to finish."

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Verified
5/5

2010-08-30

"Great condition, fast shipping, fair price...cheaper than ebay! I am well pleased and would buy from again."

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Verified
1/5

2010-08-30

"I ordered a part for a 2004 Nissan and when it arrived, the part was incorrect for my model year. I sent and email as instructed with my issue and explained the problem. They replied saying the part would work. I then sent another email explaining the part manufacturer website says that it is not compatible, but I will try as long as I have assurances that I can return for a full refund. They replied again saying it would work and that I could return the part if it did not work. I took apart my entire dash, and of course, it did not work. Since then I have sent three emails and left one voice mail and have had no response. Learn your lesson from my mistake; do not order from this company."

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Rep reply posted 2010-09-01
A rep from HiFi Sound Connection, hifisound, has responded:

“Hello,

As of today we have not received any emails prior to your technical questions before you placed the order. If you are wanting to return the item for refund please feel free to contact us through email and request an RA number so we can resolve any issues you may have with our company.”