"This is my third time dealing with HiFi Sound Connection. As in the past, their prices and service were second to none. The communication is great, the shipping is lightning fast. All around they are a pleasure to deal with. I dfinately will recommend others to purchase here.

Thanks
Richard
Saskatchewan Canada"

"shipping was very fast, great product! exactly what i wanted. thanks"

"Most Unsatisfactory rating. This was a nightmare of my internet buying experience. I ordered 3 things from this company and am not even sure if the subwoofer I received is in working condition. Im am yet to find out because the amp I ordered never came. Their customer service is horrible. Forget trying to call their 1-800 # as no one EVER picks up or responds. And the two times someone actually answered they were disgruntled, frustrated and sounded and rude. One guy asked for my email address and then looked me up followed by immediately hanging up. At that time I had been sending emails of discontent about the professionalism this company exerted about my amp purchase. Emails are just as bad, any response is met with a template explaining a back order and 2 week time wait. There is no intelligent dialogue. I even had to call my bank and stop payment on the purchase because of fear of fraud. This company looks to have a track record of defrauding people. It doesnt matter if the amp is on sale for $1, you will never see the product and they will take your money. BUYER BE AWARE! SHOP ELSE WHERE!

Update: it has been over 3 weeks and still have not heard a word about the amp which was suppose to be on back order. I already contacted my bank and stopped payment and they are investigating. Oh and apparently hifi sound is on a campaign to clear their name from ALOT of wrong that have and are doing. STILL BE AWARE! This Darren guy answering seems to be a front.

Transaction ID : ***-***-****

========= ORDER INFORMATION =========
Invoice Number : 30046-8136559
Description : Authorization/Charge performed by Infopia.
Total : US $636.13
- Show quoted text -

Respond to this one- amp still not received"

"I ordered and never received my merchendise and I have tried to contact several times and there has been no response and I need to get my money back I am very unsatisfied with this seller!!


ha ha what a joke i did not even pay with a credit card and if it never went threw why did you send me half the order and not the other wow did you even read anything!!!"

"We were very pleased with the quick shipping and the great condition the items arrived in. Thank you!! Great seller!"

"Well Let's see where to start. I recently purchased. Several items from this website intended to be stinger battery terminals to match the ones I already had. according to the item depicted on the website the item I already had matched the picture and even the item number on the website. I placed my order and a week or so later the items showed up. In a box originally intended for a Kicker L5. Complete with subwoofer packing materials still in it. This box had a label on it and was left on my front porch. Good thing I live in a good neighborhood or this would have been gone quickly. I guess a brown box is too expensive. Upon opening the box the items were not as described on the website and were not what I wanted. An email was sent and I was told that the item was stinger's new item and carried the same item number which it is not. I told them I wanted a refund and and RMA to return the items and never heard back from them. I did not appreciate the way I was treated as a paying customer and will never buy from here again. Very tempted to do a chargeback to my credit card and contact the BBB as well. I honestly hope that all shady companies like this will cease to exist. "

"Great service with super fast shipping. I ordered a JL 1800 class D marine amp. I was some what scared to spend that kind of money online with a company I have never worked with but was overall very pleased. The product was shipped the day after I ordered it. It was also a quality product. Product was brand new in the original box along with all the information that was included with the amp. Thanks for everything my boat sounds awesome now! Keep up the good work. "

"Awesome service and great price.
Have bought two BRUTUS amps earlier.
Will buy from again for sure."

"Awesome company and great prices. I wish I had found them sooner. I could have saved myself a lot of grief. Will not hesitate to use them in the future. Will and have recommended them to family and friends. Keep up the good work HiFi Sound"

"Nice product, fast shipping, packaging was not good. The unit had some minor damage, but not enough to bother using customer service."

"Very fast shipping. Product arrived in perfect condition. Highly recommend."

"excellent quality product fit in my truck perfectly!!! "

"super fast shipping !!!! GREAT TO DEAL WITH!!!! GREAT DEALS ON THE BEST STUFF !!!! (NO JUNK)
WILL BE BACK FOR MORE!!!!

THANKS FOR EVERYTHING!
MELISSA POWERS"

"I ordered a Refurbished Kicker amp and 2 Kicker Speakers on 9-15-09 and received both. The speakers were fine, but the amp was DOA. So,I emailed HiFisoundConnection and got a return authorization number and shipped it back. They sent me a new amp instead of having me wait to have the other one repaired. That's how you're suppose to treat customers. "

"Awesome products, and awesome service. Everything is just how it is supposed to be, and my system in my truck is amazing now. Thank you hifi"