"the service was excellent.I got the product alot quicker than the expected and very reasonable prices. hifisoundconnection is the best car audio site on the web. thank you"

"Very fast shipping and all around wonderful transaction."

"I was in dire need of a Sub Woofer as I had just smoked the Voice coils of the one I had while running them at a 1 ohm load.

I had heard great things about Kickers in general and I was curious to see if what they offered would handle the power output of my top end mono Power Acoustik Amp.

I read the specs on these CVX12's and was impressed but boy oh boy were they Costly!

I found the Hi-Fi Connection web site thru Google and was Blown Away of the LOW Price they were selling these CVX12's for. Yes, they're Reman's but they're Factory Renewed by Kicker, not some low class Reman!

I bought the Dual 2 ohm coil impedance woofer and running the Coils Parallel for a 4 ohm load and I am VERY Happy with the low end they both Produce and can Handle. I have been hammering them daily and have not had a lick of problems, Just SOLID Low End!!!

I would HIGHLY RECOMMEND the Woofers to ANYONE, whether they are in need of a woofer and are short on cash, or have all the money they need and just want a Fantastic Woofer.

These babies are FACTORY WARRANTED for 90 days so you know that Kicker is standing behind them for you.

Bottom Line: Great Woofer, Great Price AND Great Customer Service. You just can't go wrong with this Deal!!!
"

"The radio/CD/Cassette player arrived in a timely manner and was exactly as decribed. I am happy to have done business with HiFi Sound Connection and would recommend them to anyone looking for "sound" used audio equipment.

John Niemann"

"This was my second order from HiFi and I couldn't be happier with the service, price and the merchandise! All equipment I ordered was in good working condition and was better than expected. I will work with HiFi Connection again!"

"Weel, HiFi Sound have very good products however their customer service is not always willing to help. I had a issue with my credit card, at first they contacted me but when I tryed to place my second payment they would always refuse it. In the end to be abble to make the payment i had to use another phone cause they had blocked my phone from going thru their voice mail. At last but not least they recieved my payment and claimed that they had not recieved any payment from me. I had to contact my bank in order to have my order shipped. Too much hassle for the money saved. "

"I ordered a home theater system and I still haven't received the entire order.I got charged shipping for each individual box...which wasn't shown when I placed my order either.Will not use this company again."

"excellent combined shipping prices and was a pleasure to hand my money over to them with full confidence in receiving a great product thank you hifi sound connection"

"Run...kicking and screaming from this web site. DO NOT BUY FROM THESE GUYS!!! I wish I hadn't. Can I give negative stars? This has been a nightmare transaction filled with lies, unreturned emails and phone calls, and now...they say up to 21 days to process a refund for a product that was never in stock and never shipped. They've already had my funds for 3 weeks. Can I say more clearly how bad these guys are???? Maybe they hope I'll go away and they can keep my $262.79. Processing the dispute with my credit card now!!!! I buy tons of stuff on the internet and have NEVER given any negative feedback until now, that's how upset I am!

Don't believe their claim that they refunded immediately as their response indicated. Here's an excerpt from their response once I got my bank involved. the confirmation of refund was issued 15 days after first requesting a refund and about 1 hour after the bank started a chargeback.

you can remove your reseller rating as well. some banks take longer to
issue refunds than others sir. I quoted 21 days to protect our end as in
rare cases it has taken that long here is a copy of the refund so you can
just stop your chargeback BS as you were already refunded as agreed.

Transaction ***-***-**** has been successfully ACCEPTED by the system. Below
is a summary: Transaction ID: ***-***-**** Payment Method: XXXX5096 Amount:
USD (262.79) Customer Name: William Marshall
Your customer service representative
Robin

In fairness, if these guys have an item in stock, they may be fine, but if you read the reviews from others where someone was trying to get any sort of return or refund they are all bad. I'll not try them again. Good luck if you choose to."

"received a personal call from hifi sound connection. be was very personable and wanting to make things right. they are sending my new speakers out today. they are a better quality than the ones i had ordered. i'm excited to try the new speakers out."

"Service with HiFi Sound was honestly the greatest online retailing I've ever experienced. Products matched their exact descriptions given from staff members @ HiFi. My last order was placed on a Friday and was processed and shipped by the following Monday. 1000$ dollars worth of products shipped across the United States in less than 5 days. That's outrageous! I would recommend HiFi Sound to anyone on the planet looking for the highest quality audio gear at the lowest price guaranteed!"

"For awhile, I really thought that I was digging myself into a trap when I purchased the item, afterwards I started seeing the horrid reviews and I really started to get nervous about what exactly I was getting myself into. Luckily, I didn't have to deal with the customer service *knocks on wood* but from what I saw, they looked open to fixing my issues. Of course, there is a high chance I could be wrong, but for now I might purchase from them in the future if the price is once again right. I was very impressed with the shipping and the price wasn't too bad considering the weight and the item actually arrived ahead of schedule which is great."

"grrat price great product horrible shipping time and packaging!!! very suprized items were not damaged from the looks of the packages!"

"AWESOME SUB, everything i expected and priced right...thanks again, tcoop1t"

"i bought a capacitor from HIFI and it was at the best price i could have ever found!! it came in all the new packaging and was carefully packaged. i have bought alot of things for my truck both audio and performance wise and i would say this was the best packed item of all, and it didn;t even need to be that well packed. it was in the original packaging as well unlike some other retailers who were taking things out of package and what not!!! thanks HIFI, to the best in car audio retail!"