"Everything went smoothly and my product works perfect, love the prices. Thanks!"
"Speaker arrived in great condition. Shipping prices seemed decent. I was a repeat customer and have placed numerous orders, never really had a problem. These guys do a nice job and have good communication. All product descriptions are straight forward and accurate. I probaly will do busniess again in the future."
"I love ordering all of my car audio gear from this site. They have amazing customer service and very fast shipping. On my latest order part of it was not in stock, so with the items I did receive they put a letter in the box about the status of my other item. They emailed me when it was in stock and I received it the next day just like they said I would. This is an amazing company and will always do business with them."
"These folks are top notch to deal with, and offer a great selection for the installer."
"I am extremely satisfied with both my purchase as well as the great and speedy service I received from HiFi Sound Connection. I received my purchase faster than I had expected. The product that I bought was exactly in the condition that it was listed as. I will definitely return for ALL of my future car audio needs. Their prices are great and the customer service is just as great if not better. They also have a very diverse selection of different brands and carry everything I could ever need for my system. Thank you HiFi Sound Connection!!! "
"Excellent transaction, I would definitely purchase from them again
quality items at a low price"
"They have the Cheapest prices on ebay. The shipping was very fast. I look forward to shoping more with HiFi Sound Connection."
"Be sure the product you order is the product you want, because there RMA / Return Ethics are a JOKE!
If you need to return to something, they will issue you a RA number, but will not send your return merchandise back. It took me 3.5 weeks of emailing every day, to filing a dispute with my payment processor, and finally after 4 weeks, get my money back.
It is ridiculous.
DO NOT expect any personal response emails either. All emails are "copy/paste", "canned response" emails.
DO NOT expect anyone what-so-ever to answer the automated phone system - NO ONE answers.
The product was good, the service and company is HORRIBLE on customer service."
"Very efficient ordering system. Products were delivered in time frame promised, without any issue."
"GREAT ITEM, FAST SHIPPING, EXCELLENT SERVICE"
"This was my second purchase from HiFiSoundConnection. They have been fantastic both times, and I will gladly purchase again from them. Looking at a sub box at the moment, they look to be the best price. And I already know it will be fast and quality shipping."
"Great Store! Love the fast shipping and quality products. Would do business with again. No complaints."
"Amp is perfect for what I needed. It provided the power I was looking for and I love the remote bass knob feature, its very convenient! Transaction was simple and smooth also. Will definitely order again!"
"I've purchased from this company in the past and there has been great communication every time. The item came exactly as described and was shipped quickly. I would not hesitate to purchase equipment from this seller again."
"Great products at a great price and very quick shipping. Thank you very much."
A rep from HiFi Sound Connection, hifisound, has responded:
“Hello,
We fully refunded your money as soon as we received the product back here in our warehouse and it was checked in to be complete. I am sorry you had a problem ordering the wrong item but we do not control that. We sent your order within hours of you placing it and did everything possible to make sure you had a good purchase. We responded to all your emails and calls in a timely manner. I am sorry we did not live up to your expectations but again we did everything right on our end with this purchase besides ordering the correct item for you which is impossible.
Regards,
Darren”