"I’ve always liked Alienware products and always purchased over the phone from Dell. The experience was always horrible. Dealing with people who you couldn’t understand, answer questions correctly, and offered terrible and expensive support. I decided to try a reseller and custom build my Area 51m. After a month of researching resellers I chose HIDEVOLUTION. From the moment Ted K. Answered the phone my purchasing experience was phenomenal. A complete change to what I’ve been used to. He answered every question I had, and helped me build the perfect laptop for my needs. Even saved me a few bucks. Also, my laptop arrived earlier than expected in perfect condition. Their friendliness, knowledge, and lifetime support will have me shopping with them anytime I need a computer. I highly recommend them!
Ps. I’m not a online marketer nor do I personally know anyone from the company. I’m just a very happy customer. Thanks Ted......"
"I found out about HID from posts on various forums. Their reviews were all universally positive and I decided to test that for myself. After buying from them I can say that their reputation is not unwarranted.
It was easy to get a hold of them through either phone or email. My questions were answered quickly and completely. I spoke with Donald who was my contact through the entire process. Any questions I had or issues that came up were answered and addressed within a day. I never felt that I was "just another customer" and the communications I received were very thorough. Questions about their services were answered honestly and we were able to figure out exactly what I wanted out of my computer. I was never pressured to buy anything that would cost me additional money, in fact in a few instances Donald's recommendations saved me money and got me a better product because of it.
I fully intend to return to HIDevolution in the future for my laptop purchases and I have no reservations at all recommending them to anyone"
"I had an order in with Dell but had to cancel due to their failings of using an AmEx. I called into HID and talked to Ted, asking if they could ship an Area 51m out in under three hours to make FedEx. He said I should and recommended using paypal to help expedite things. I did, it shipped, got it in three days. Came in double boxed and in perfect shape, extremely happy!"
"Purchased an Aorus 15 with the new RTX. Laptop came on schedule, even pristinely packaged after the reseller had to take it apart for upgrading thermals. Everything worked as desired. Donald is a great guy and is willing to offer candid feedback on potential upgrades for your system. The rest of the team is equally versed. The manufacture did an excellent job making the Aorus.. quality parts all around.. chassis is amazing. "
"I contacted HIDevolution because I needed a custom Lenovo laptop workstation. Because I wanted it to match my desktop as closely as possible, I wanted Windows 7 Pro instead of Windows 10. Donald configured it just how I wanted including a Blu-ray burner and the 8GB Quadro GPU. They configured the OS and media drive as I wanted also and he also answered all my questions about the M.2 drives. Communication was prompt and friendly. When I received my laptop it looked like it had never been touched.
They also provided excellent support later when I was changing out a drive.
I am grateful for them. Highly recommended! Good job!"
"He made the experience of purchasing this high-end gaming laptop very pleasant and wonderfully easy. I highly recommend HIDevolution to anyone looking to purchase a gaming laptop."
"I bought an MSI Leopard 8RE from Donald at HIDevolution. He was outstanding. He even made a personal phone call to ensure that the customization was exactly what I wanted. Who does that?! I live in Canada and he also made sure that I got the best option for shipping as well. NotebookReview suggested Donald (which is how I found HIDevolution and Donald) and I got a discount because of them. I'm extremely satisfied with the service and the product. I'll be recommending to all. Thank you so much!"
"Thanks to Donald I was able to get my laptop shipped overnight before my flight! Hidevolution stayed in contact throughout the whole process."
"First of all, a big THANKS to the legendary Donald. Donald was very helpful and knowledgeable throughout the entire process. I purchased an Alienware M15 over the holidays and I couldn't be happier.
Donald helped me decide on a model to purchase after discussing on the phone my needs and expectations, he evaluated the possibilities and gave a recommendation based on thermal performances. I opted to get the extra $95 for the liquid metal and fujipoly pads, and it lowers my laptop's temperatures by 25C (As compared to a Best Buy MSI GS65 I also had) while running games.
The customer service was excellent, very thoughtful and clear the entire way. The first laptop they had in stock was dead out of the box, and it caused a delay of a week in getting my system to me, but all I have to say is THANKS to HIDevolution for doing the testing and quality control when Dell obviously couldn't.
This is a company that cares about its customers and the reputation of the services they provide. Would definitely recommend to anyone on the fence about getting a system from them. The prices will be higher than what you could get directly from the manufacturer, but you are paying for that extra quality control, lifetime technical support, warranty, services, and customization that in the end will be worth it!!!
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"Right, so i bought this a while ago and im late in coming to write this review because i was busy playing games on the awesome custom built laptop i ordered from from Hidevolution (MSI G65 Stealth Thin 8RF to be precise), and everything was smooth. Ted answered all my questions, even suggested some stuff cause while i love games im not that tech savvyy (but im getting there hopefully), support was always there for me and the laptop is flawless and completely up to specs as i wanted.
Cant recommend these guys enough. If i ever need to buy another laptop, it will surely be from them!."
"They were very accommodating and were nice to talk to. TED and his team at HIDEvolution will worked to have my MSI-GT75 Titan build ready in time. They also gave me alot of goodies :-) with my laptop which I was so happy to see. If you have a budget, I am sure they can work with you so that your buying experience maybe just as awesome as mine. Look no further than HIDEvolution when purchasing your gaming rig."
"After searching providers of other gaming systems for the better part of three weeks, I am happy that I settled with HID Evolution. Ted provided pre-purchase support that made HID stand head and shoulders above competitors, and this gives me the confidence that, should I need them, the support team will be there after purchase."
"Donald is not a unicorn. He exists, and the team at HIDEvolution is absolutely phenomenal and legendary. Both Donald and Jenny were extremely patient with me through the sales process. I called in on a Friday, and they had my laptop built and sent to me by the following Thursday (with NYE and New Years in between). I use my laptop for professional purposes, and I only had to ask them once to make haste. They did. I paid for rush build, but my laptop was built and delivered before the five business day period was even up. I travel a lot and wanted to settle in with my laptop as soon as possible. They pulled through. Worth every penny."
"i bought the asus rog g703gi laptop i received the item in perfect condition. i love it! what an awesome laptop! very perfect
thank you for assisting my orders it was nice making business with your company i definitely recommend this website to anyone
thank you to ted-k for giving a very awesome customer service i definitely want to do a business with you again thanks to HIDevolution thank you so much!
definitely recommend to anyone whose looking for trusted and awesome customer service over all
i bought a laptop asus rog g703gi its a beast"
"Recently bought a MSI GP73 with some upgrades and HIDEvolution was super efficient and with a terrific costumer service!! Fully Recommended for those who want excellence
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