ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2019-06-27

HIDevolution is the Gold Standard

"I purchased a GE75 9SG Raider-655 from HIDevolution with Bobofalltrades’ performance tweaks.

Abbreviated Sequence of events...
Ordered this exact model laptop on HIDevolution’s Website a few days prior to this video. Due to fantastic luck and above and beyond efforts from HIDevolutions, Sales Rep Donald coordinated an in person meet-and-greet to pickup this laptop from #Bobofalltrades. Saved me time (waiting on a new build) plus Bob agreed to leave his performance tune on the laptop. (Per my request) And Donald knew I was a huge fan of this channel.
That’s a win-win.
How many times have you ordered a product and the sales rep took the time to get to know you? Likes, dislikes, needs vs wants, etc
A: my first in recent memories
...

Amazing laptop: monitor bright and vibrant, fps 120+ w/ max settings, GPU/CPU temps low, low fan noise, and overall best gaming experience I’ve experienced to date.

Between the HIDEvolution mods, the overall form factor/equipment within the MSI Raider and Bobofalltrades tweeks, I do believe this could be one of the best running/performing laptops in the World right now. Unreal

Gold standard: HIDEvolution, MSI Raider and Donald! Fan and customer for life. Thank you!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-06-07

Workstations for my Engineering Company

"I worked with Donald and he was very informative. He helped me design laptops that fit our needs and they have worked great so far."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-06-05

Excellent Service and Product received!

"Very Pleased with their service! At first was worried since I've never heard of them, then went to some forums and see the recommendations. Thumbs up all the way! Special thanks to Donald for assisting me!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-06-04

Great Laptop coupled with excellent support and service

"Absolutely the best gaming laptop I have ever had. Never had a problem with it and it runs at great temperatures. The salesperson's recommendations were well thought out and complimented the hardware. Really can’t say enough good things about it. As a side, they ran out of codes for the free game that was promised at my purchase. Well, they kept this on file and more than one year later, provided me with a free game code for a top new release, remembering that they owed me a code. That is excellent customer service that I did not expect. I had just assumed I was never going to receive anything.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-06-04

Quality service

"I got a GE75 from Hidevolution and had then do a liquid metal repast, more ram and a new hard drive, they were able to get it done in under the 2 week deadline I had. I am very pleased with the product and service I received, They had good communication during the entire process. I will be ordering from them again in the future. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-05-30

Great customer service!

"I purchased a $4000.00 plus dollar computer from this company and couldnt help but notice that they display an exceptionally high level of customer service, which I think is extremely important and they also listen and actually seem to care about the customer, I highly recommend this company for it's customer service and any computer purchased you are happy with is icing on the cake!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-05-29

Razer Blade from HIDevolution

"I ordered my Razer Blade 15 on Apr. 23, 2019 and received it on May 7, 2019. The laptop arrived in pristine condition with everything I had asked for in having it customized. It plays all my PC games like a dream and never gets hot when under load. The build quality is excellent with no blemishes. Donald helped a lot in answering my questions and keeping me up to date with how the process for my laptop was proceeding through at the time. HIDevolution's customer service is top-notched in keeping you up to date on the process of your laptop. I can't be more happier than from having purchased my laptop from HIDevolution. "


Verified
5/5

2019-05-28

Satisfied

"Worked with Donald and he delivered. Very satisfied with my purchase. Will definitely order from HIDEVOLUTION again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-05-18

Awesome experience with Donald from HIDevolution

"Had a great experience with Donald from HIDevolution customizing an MSI Raider gaming laptop. Donald was very patient and good at explaining product ranges and details and helped guide me to waiting for the next generation of MSI laptops/Intel processor release.

Donald had to scramble earlier in the ordering process due to a miscommunication from MSI about the i7/i9 processor series and quickly rebounded to put me back on track with a totally new build. I had changed my mind on the SSD and forgot to change the wireless adapter during the customization and Donald was totally on top of it when I asked to make changes.

This has been the best experience I've ever had with a custom PC order and I would point anyone interested in getting a PC to reach out to HIDevolution and Donald without hesitation.
"


Verified
5/5

2019-05-15

My First Custom Built Experience and couldnt have gone better

"Ted K, really helped me and was there thru out the whole shopping experience up until delivery...

its only been a day since i received the Laptop...even though its too soon... i am happy with it and the setup I chose with his help.
I have already began talking about hidevolution to my friends.
Being from Mozambique i was hesitant to buy from abroad and spending on a new laptop, i as concerned with the shipping and the whole process... but things couldn't gone smoother.

Thanks guys... i will return for more for sure!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-04-30

Great support

"Im really happy with all the help from Ted he really helped me placing the order, no issues at all, thanks!
Pura vida
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-13

Great product

"Donald originally helped answered a few questions and told me once I was ready to order a laptop he would be there. A few months later I was ready and he helped me select my components over the phone. Overall service is amazing! Laptop arrived nicely packaged."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-03-30

Absolutely Stellar Customer Service (And The Laptop Rocks Too)

"I probably called poor Donald about.....5 times (?), before finally settling on my laptop of choice. He walked me through the customization process, explained every little bit of technological lingo that I didn't understand (i'm slightly new to all of this), and made sure I understand every bit of what I was paying; he didn't try to shove the most expensive options down my throat, and he never lost his temper. My laptop arrived in pristine condition, runs beautifully, and is everything I could have asked for and more; HIDEvolution is HIGHLY recommended from this very satisfied customer, and I'll be coming to them again in the future when the time comes to upgrade."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-03-29

HID is THE place for your needs!

"It was my first purchase experience with HID and it certainly won't be the last.
I have the fastest and the coolest laptop I ever owned. HID did a fantastic preparation job! Thank you very much guys!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-03-28

Great experience

"I ordered a customized Alienware Area 51m from HIDevolution and had the pleasure of working with Ted, everything was smooth, straight forward, and fair in price. I had the option to pickup the laptop at a location they have near me, when I went in they were very professional and went over everything with me. In the box everything was flawless and the system is more than I asked for which is a good thing, I 110% recommend."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process