"Very easy to use their site to shop and find what you're looking for. Their communication about your purchase is terrific. They communicate every step of the way so you know exactly where and when you purchase is and will be delivered. My products arrived today and I am 100% satisfied. I will definitely purchase from them again!"

"All good, but I am not scheduled to receive my order until August."

"Days after placing my order I was furloughed from my job and unfortunately needed to cancel the order. The response was swift and was told they would be contacting the vendor to process the refund. Needless to say, I was incredibly thankful and relieved."

"Many of my furniture pieces come from Hive. I can find all my midcentury modern aesthetic here. The communication and follow up is much appreciated. I look forward to a continued relationship with Hive!"

"Called to discuss my order & the customer service person was friendly & super helpful."

"I was a day late when I purchased an item that went on sale. I was given store credit after I e-mailed customer service.
Aaron was very helpful with crediting my account for my next purchase. He also made sure that the items I ordered were really in stock. Other places will let you go ahead with the purchase and then later tell you you have to wait weeks!"

"Really great selection of design icons. Hive team was super helpful and attentive in guiding and accommodating my choice for product options/sizing. I'm very pleased with my full-sized Tizio lamp!"

"Communications after the order isn’t great."

"Great products and perfect service"

"Good selection, very good prices, site easy to use, very good customer service. Overall, great."

"sold me something that is not available, why bother?"

"I like Hives selection but their post order management is weak. My saucer and cup set arrived in two separate shipments which isn’t the greatest thing for the environment. On top of that I never received a notice for either shipment. The boxes just arrived without warning. Luckily I just happened to check the name on the packages in the hallway because I was expecting a shipment from another company. Another item in the order was back ordered but the inventory on the site did not indicate that it was. I had to e-mail Hive to get updates and all of the answers regarding shipping came after delivery and that’s also when I learned the third saucer/cup was back ordered. I understand that Hive doesn’t carry inventory directly and that orders are drop shipped from their vendors. Having said that, the shipping notifications should be automatic and they need better stock integration with their partners. I should know upfront if something is back ordered. Since this is the second time I’ve had issues with shipping notifications, I now assume this is their standard and not an aberration. "

"From start to finish, I had a wonderful experience."

"Thanks to Gabe for excellent customer service."

"Hive is the best place to buy contemporary design stuff. The website is easy to navigate, customer service is exceptional. "