"After a recent remodel of my house, I purchased almost all the furnishings through hive. The service is always excellent and they are happy to supply all the needed swatches, material and finish samples. The products and manufacturers they represent are top of the line. Delivery estimates are accurate. Very professional and responsive. These are high end, quality products and the prices reflect that. "
"I ordered the vitra toolbox. It was perfect, just what I was expecting. "
"The Hive was extremely accomadating and fast to respond. I look forward to doing more business with them.
"
"Excellent web-site; fast communication on all aspects of the order."
"A great website selling great products and its easy to navigate. Thanks hive"
"I have ordered several items over the span of 5 years, including 6 Eames chairs, Nelson clock and 2 Nelson Bubble wall sconces. All have arrived in perfect condition. Customer service was excellent! Best company I have ever dealt with and I highly reccomend them."
"I received updates on the progress of my order, which was processed and shipped in a reasonable amount of time. The product arrived well packaged and I am very satisfied with both the product and the service at Hive. "
"Good service, and great product!"
"Great product at good price. Fast shipping"
"Item arrived on time. Price was great. "
"great product great company to work with. Prompt professional delivery
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"Great experience.. I made a return and purchased a different color item... it was painless.. Great service ! Process was seamless... "
"Unfortunately of the three chairs I purchased each of them had an issue upon arrival.
Two of the chairs did not have the felt feet on them that I paid extra for and two of the three chairs arrived with broken feet that need replaced.
Please let me know how we can address these defective items when you have a moment.
Thank you.
"
"I still have not received the item I purchased and it would be nice to hear from Hive with some updates concerning it's arrival. "
"The product purchase see did not work properly. We contacted Hive and was told there was nothing they could do about it. After paying in excess of $180 for a kettle, were are very disappointed. We will not be purchasing any other products from Hive. "
“upon complaint that the alessi tea kettle did not whistle to the customer's satisfaction, a new whistle was sent at no charge. customer received but was still dissatisfied with the audio volume of the whistle and we diligently sought input from the alessi factory regarding the complaint... the factory advised that the kettles are all made with the whistle fitting with the same tolerance and a fit to the customer's desire could not be achieved as the design and manufacture of the kettle are all the same and has been for 30 years. customer was advised and customer chose to not initiate a return for a refund. to clarify: the product did work properly per factory specs, but not to to the customer's desire. and we at hive did due diligence up to and including replacing of parts and resourcing with the factory to confirm compliance and did offer a refund or exchange.”
"I have ordered twice from this company and have no problems or complaints. They are prompt with shipping and are very friendly over the phone (I live out of state). I would definitely buy from Hive Modern Design again! "
A rep from Hive, hivemodern.com, has responded:
“the item ordered related to this review is for an eames housebird and not chairs. customer did not respond to us when e-mailed for clarification, unfortunately this review is not relevant to what he actually ordered.... there is no record of this customer ordering three chairs.”