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Full Rating Profile + -

Product & services pricing
4.32/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.25/5
Customer service:
4.33/5
Return/Replacement policy:
4.59/5
Featured Review


Verified
5/5

2015-08-10

"Noguchi coffee table is perfect. Delivery staff were very polite and helpful."


Verified
5/5

2015-07-31

"it's easy working with hive, i offered to pick up the product in their portland store (i live here), but they said it was being shipped from the factory in texas, no big deal. product arrived on time and as expected.

thank you!
"


Verified
5/5

2015-07-27

"excellent selection; excellent price; delivered when promised"


Verified
5/5

2015-07-25

"Appreciated the benefit of free shipping. My order was handled in a timely and efficient manner."


Verified
5/5

2015-07-23

"No problems. No worries. "


Verified
5/5

2015-07-23

"Always great prices and shipping incentives on the brands I know and trust.

I always check Hive first when shopping for things to fill my home!
"


Verified
5/5

2015-07-23

"Received a 10% discount with my order! Great CS by Hive!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-07-22

"Easy to use website, great communication"


Verified
2/5

2015-07-17

"The merchandise is great. The delivery was horrible. The furniture was not unpacked, as requested.
I called to discuss this with a Customer service rep, but did not receive a call back.
Very disappointing.
"


Verified
5/5

2015-07-15

"Product is well made and arrived promptly. Customer service very responsive when we had an assembly question. Thank you!"


Verified
5/5

2015-07-14

"Excellent service/quality product "


Verified
5/5

2015-07-14

"Good Product, and Service, Product was back ordered, but received before estimated shipping date."


Verified
5/5

2015-07-12

"A flawless purchasing experience with Hive. They are the peak of professionalism."


Verified
4/5

2015-07-12

"Delivery went smoothly-- no problems there
Was disappointed with quality control re: wood grain
discolorations on my Herman Miller Nelson bench--
If I had wanted that, I could have purchased a knock off for one third the price. Perhaps Hive sells Herman Miller "seconds"
"


Verified
4/5

2015-07-11

"we coul dhave more selections at various price points; also will be great to have sales/deals"