"After a recent remodel of my house, I purchased almost all the furnishings through hive. The service is always excellent and they are happy to supply all the needed swatches, material and finish samples. The products and manufacturers they represent are top of the line. Delivery estimates are accurate. Very professional and responsive. These are high end, quality products and the prices reflect that. "
"I was kept well informed until the items arrived. The box was wrapped in a very protective box. I'm enjoying the lamps that I ordered and everything arrived in woring condition."
"I had no idea it would take 6 weeks to get the bed! Very disappointing. Is there a way to speed that up?"
"Constantly updated and delivered in time."
"Quick shipping and chairs arrived in excellent condition"
"My only dissatisfaction came from the fact that the delivery time for my black floor lamp said "Allow 8 to 10 weeks if ordered in Black", so I timed the purchase so delivery would arrive in mid-December when I would be back at my new second home in Palm Springs. A few days later I received notification that the product had shipped and I would get delivery information in 1 to 5 days. I postponed leaving for home by over a week to accept this delivery and then it did not arrive within a week and a half and I was notified by UPS that delivery would come on the first business day AFTER my departure; I had to scramble to find a new neighbor to accept the delivery for me."
"only mild jumping through hoops on an exchange - otherwise super easy and super fast"
"Customer service, while a bit rough and unapologetic, is very accommodating and to the point. Hive has a great selection of products and communicates well with their customer base."
"great and responsive with quick turnaround"
"Great products ... fast delivery."
"Excellent service delivery and customer contact very prompt in answering question and getting the delivery done very promptly!! Thsnks!!!"
"Website very easy to use and quick to complete my order/transaction. I know I can shop Hive with confidence when it comes to price and authenticity. Confirmation and updates provided timely on the status of my order. "
"WELL WORTH THE WAIT!!
Order placed on 10/10.14 but have not yet received the order
yet my credit card has been charged for the item.
NOT GOOD!
I've heard it will be shipped [maybe] sometime in November but ,really?
HIVE could do better.
ORDER ARRIVED ON 11/07 and product & service are superb!"
"My light a hanging and I am interested in more Pablo "
"Fantastic product and very fast shipping."
"These guys rock! Fast shipping! Great customer service."
A rep from Hive, hivemodern.com, has responded:
“the lead-time is clearly disclosed on the product page of the item, we also e-mailed customer with the lead-time.”