"After a recent remodel of my house, I purchased almost all the furnishings through hive. The service is always excellent and they are happy to supply all the needed swatches, material and finish samples. The products and manufacturers they represent are top of the line. Delivery estimates are accurate. Very professional and responsive. These are high end, quality products and the prices reflect that. "
"Always consistently excellent to work with.
Hive is our favorite!
Thanks."
"The on-line and telephone support were excellent. The staff was friendly and the delivery updates were good"
"The ordering process was easy and the price was very competitive. Most importantly Hive was able to deliver the product in a timely manner that beat out competition."
"Customer service was rude. Policy of returns are not clearly shown on website. I will not shop here again."
"Love our Eames chairs. Great experience from order to local delivery. "
"Hive has been responsive and thoughtful about my complaint that the delivery of my bed would not be until 4 to 6 weeks after the order was placed. The delivery delay was posted on the product page, but not prominently and I failed to notice it before placing my order. I appreciate their kind response to my oversight and am particularly appreciative of any retailer who takes any criticism to heart in an attempt to better serve their customers. "
“thank you for the feed back……. we appreciate you as a customer and are happy to do anything we can to make your shopping experience as easy and pleasant as possible.”
"Web site very complete and easy to navigate."
"one of my order is taking longer than expected, though i understand it's not hive's fault, but the manufacturer's."
"excellent service and product."
"Nice being kept in the loop on an order. "
“thank you very much…. we appreciate you as a valued and returning customer. happy holidays!”
"Hive's excellent website, collection, and customer service make them the first (and usually last) place I look when buying modern furniture. I know their prices are fair/standard and their site is and always had been well-designed and easy to navigate, making it a rare thing (oddly enough, for design-minded companies) among hive's cohort. "
“thank you very much for the great feedback, we really appreciate the nice words!”
"no problems and free shippin!"
"Very quick shipment, and well packaged item. "
"Everything arrived in good shape - no problems."
"Service is excellent, shipping is free and the prices are very good. They carry the designers I like so I expect to order from them again (this is my third order from Hive)."
A rep from Hive, hivemodern.com, has responded:
“return was authorized and approved, though customer chose to keep items and not return them. we are sorry there was any degree of dissatisfaction as we really try our best to be friendly and accommodating.”