"After a recent remodel of my house, I purchased almost all the furnishings through hive. The service is always excellent and they are happy to supply all the needed swatches, material and finish samples. The products and manufacturers they represent are top of the line. Delivery estimates are accurate. Very professional and responsive. These are high end, quality products and the prices reflect that. "
"My questions were answered promptly."
"The tables I ordered were great but I enclosed a comment with our order that stated "no tractor trailer deliveries". We live on a small lane with no turnaround space. This note was never given to the delivery company and as a result we had to meet the truck and load the tables into our car and bring them home ourselves. "
"I appreciate the customer service at Hive. I ordered an item that arrived, but was not the wood color I ordered. Hive helped me ship the incorrect item back, and sent me a new one right away. Thank you! "
"Great selection and service."
"I got exactly what I wanted at the price I wanted very quickly!"
"Everything was delivered as expected and in the time frame expected."
"Very fast shipment. Amazing selection of high end design products. No complaints whatsoever. "
““thank you very much .... we appreciate your business.””
"My order was delivered on 10/11. The bed was exactly as I expected."
"I didn't know which day the delivery will be. I got no notice (no phone call, no email). When I cam home in the evening I found my 4 chairs and 2 stools in the stairs. By chance nothing was damaged bu I really think that for the price you pay design articles sold on Hive, the least is to inform the customer of when they are going to received the furniture. I am very dissatisfied and I don't think I will ever order from Hive again."
“we are sorry this customer was not happy with her delivery.... the items she ordered ship via UPS and she was advised at the time of order that UPS does not schedule specific hourly appointments for individual deliveries. she was indeed provided the UPS tracking number via e-mail in advance so she could track the shipment progress and be in the loop. depending on items ordered, some items ship UPS or FedEx ground... some larger items ship visa white glove delivery... we always pro-actively notify the customer in advance what to expect as well as provide advance notification of shipment.”
"I am very, very pleased with the staff, the web site, and the email communications about shipping dates. I will use The Hive regularly.
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“thank you very much for the feedback.... we appreciate you as a customer.”
"Hive has the whole Herman Miller catalog along with lots of other great designers. Prices are controlled by manufacturers, so it's hard to rate prices. Free shipping is awesome. Site is well designed and the shipping info was accurate and updated. Great site. "
“thank you very much .... we appreciate your business.”
"Very fast delivery and very good furniture."
"I wasn't home. They just moved furniture out of the way and left everything."
"Troubel free, delivered on time. Would use them again."
"My clock was better than imagined, came well packaged as it was a fragile item with clear instructions. This was my first purchase from Hive and I definitely would order from them again."
A rep from Hive, hivemodern.com, has responded:
““thank you very much for the feedback.... we appreciate you as a customer.””