"Order delayed in cyberspace, but finally received. Copter with Android program (I-flight from UPRtek) work fine. Tricky to fly."
"Hobby torn is the most amAzing airsoft arsenal"
"my helicoptor broke after three days and you won't send an rma to return it for repair or replace. I think that's pretty crappy service."
"hello hobbytron is the bestairsoft retailer ever.a week ago my friend bought one of there guns for 30$ and we had a war and his gun hurt real bad.i thought it was a crap gun for 30$,but i was amazed.so i bought one and i cant wait for the next war.thanks hobbytron,ur the best"
"hi hobby tron.
just wanted to say you people are the best when it comes to airsoft. the quality of the products are amazing.
please can you please give me a free gun plzzzzzzzzzzzz.
thank you"
"The item was received on time and in perfect condition, and I would use again"
"Still have not received my order even though the shipping info specifically said 3-5 business days. The order is STILL being processed 14 days later. Their site continues to say my product will ship within 2-3 business days. I contacted customer service to cancel the order but I was told it is out of their hands. As if it is that difficult to call up the warehouse and cancel the order. At the very least provide an honest consumer with a coupon or something?! As soon as my order arrives, if it ever does, I will send it back for refund upon principle. Good luck in the future Hobby Tron"
"Happy with my purchase. It was easy fast and simple. Thanks Hobby Tron my kids and I will be doing business with you again. I recommend Hobby Tron and rate them as a 5 Star.company
John
"
"Excellent!! I received my order much quicker than I expected and found their website to be very friendly and easy to use. The only problem I had was trying to decide which product to purchase since they offer such a huge selection. I will definitely return for future purchases."
"I'm very unhappy!!!! I purchased an airsoft rifle for my son online from hobby tron an paid extra for two day shipping. The whole thing cost me over $400. When the gun arrived I was concerned about the packaging being so careless looking but when I opened it it seemed ok. When my son got it on Christmas he was so excited he took it out of the box and pulled the slide and the trigger to see how it felt and immediately a small screw popped out of the inside and on to the floor. With further examination he noticed the slide was also stripped. I have been calling hobbytron with no answer I'm instructed to leave a message each time and every time I do I get no response. So after spending $400 I suppose I'm going to have to spend more money bringing it somewhere to have it fixed. I'm very disappointed and plan on calling the better business bureau !!!! "
"MOST TERRIBLE BUYING EXPERIENCE I HAVE EVER HAD!!!!! Ordered two remote control trucks for Christmas. One was received broken and neither one worked. Cannot reach them for a personal phone conversation. Only options are if box is open to get a replacement, store credit, another item or have them repair them. Already paid $13.45 for shipping. Returning them will probably cost the same. When a company ships junk they should be responsible for the shipping to return them at least!! This has been going on since December 26, 2011. It is now January 19, 2012 and still not satisfied. I want my money back but that is not an option if the box is opened. How else would I know that these trucks were junk until we tried them!!!!! Went to Shopko and got cheaper cars and they work beautifully. Would not recommend doing business with this company to anybody!!!"
"Having dealt with hobby tron in the past, they have always been very
professional and speedy in their dealings"
"both weapons missing parts shotgun broke i didnt get to shoot NOT HAPPY!"
"I have to say that HobbyTron was a horrible service. I called to cancel my order since it's been processing for a whole week, but never able to reach someone. For a whole week I've been trying to reach customer service with no luck. Their online chat is of no help either. All I want is a simple refund and I still have not heard any reply for the past three business days. I will never order from HobbyTron again "
"the worst co ive ever dealt with they shipped me a broken rc heli i paid 10$ ret shipping a monyh later they sent me another broken rc heli cust service nonexistent no one ever answers the phone im waiting for another rma # to return this this second piece of crap its been 4 bus days since i req this rma still no email horrible co complete disdain for their customers their co motto should be caveat emptor"