"Good price. Exactly what I ordered, and it arrived 3 days early. Even included a return shipping bag if I needed it. "
"Hi,
I bought a pair of K-Swiss Ultrashot-2 tennis shoes. I have now played three times wearing these shoes. Great feel, light and comfortable. Doing business with Holabird Sport was very nice, quick delivery to Canada at a reasonnable price. Will surely order again from this store.
Paul
"
"Always use Holabird Sports. Good prices, excellent service, and quick shipping."
"Dealing with Holabird was easy. My email contact with them was efficient and my phone contact with them was both efficient and friendly. They were particularly accommodating when I returned a pair of shoes that I had ordered incorrectly. Highly recommended."
"I've been a Holabird customer for ten years.
In that time, they've always had the best selection, outstanding turnaround time, and reasonable prices.
Customer forever."
"I ordered a pair of shoes For a trip and they were going to come in the day before I left on my trip to only receive a phone call stating they didn’t Have them in stock as the computer stated. They said it would take a week before they would come in but I needed them the next day needless to say I told him to cancel my order."
"I had contacted Holabird after placing my order as the item I purchased went on sale from $60.00 to $44.95 to request a credit. The sale price was within 2 days and I had not received the item at that point. It took them over a week to provide a refund but only gave me $5.00 which should not be the case. We contacted again and still waiting on the additional credit. At this point if it wasn't for a gift card would not buy again from them."
“We sincerely apologize for the poor shopping experience that you recently had with your last order from us. We value your review and take this matter very seriously. We will be refunding you the difference right away and will be addressing this issue with our staff right away. In the meantime, look out for an email from our Reputation Manager that will be reaching out to you to see how we can help better your shopping experience. We apologize again for this poor service and hope that we can resolve this for you right away! ”
"Ordered and arrived on time
"
"Excellent service and price."
"Very good service, only problem - no place to call with a question."
"Customer representative helped to adjust my order since I wanted to change my quantity. "
"I was a bit confused as items were sent separately under same tracking number but the customer service helped to clarify and even followed up to call me when the second package was delivered. Good value and great costumer service!"
"Great service and speedy delivery. Thank you"
"Holabirds offers the same brands at cheaper prices. I was pleased and will use them again. "
"Excellent website, easy purchase and fast shipping. Will come back again and again!"
"enjoy shopping with holabird sports they have great prices in the shippings fast."
A rep from Holabird Sports, therealholabird, has responded:
“I sincerely apologize that your order could not be completed before your trip as expected. We know that you could have shopped anywhere else but you decided to shop with our small family owned busienss and don't take that lightly. We don't want to make anymore excuses than you have already heard but to say we are sorry. Our Reputation Manager will be in contact with you soon to see how we can help better your poor experience. We look forward to speaking with you soon. ”