"Good price. Exactly what I ordered, and it arrived 3 days early. Even included a return shipping bag if I needed it. "
"Holabird came highly recommended and they deliver"
"These were the best value I could find online. Much cheaper than the other stores. Shoes were just what I expected. "
"All of my Expectations were met."
"I ordered what I wanted and got it in quickly with no problems at all."
"I ordered a pair of New Balance shoes on 10/5/19 and the estimated arrival was Oct 11. I finally received notification they had shipped on Oct 11, but as I continued to track them the estimated arrival changed to 10/22 which is tomorrow. Hopefully they arrive then. I have not had to wait this long for a package in a really long time."
"ETA was delayed by two days "
“Thank you for bringing this delay to our attention. We appreciate your review as we work with the carrier to improve shipping times so can enjoy start enjoying your order right away! We will be addressing this delay with FedEx so it does not happen to you or any other customer in the future. We value you as a customer and hope that you continue to shop with our small family owned business.”
"I always buy my shoes here. Prices are competitive and shoes are delivered quickly. "
"these folks really know shoes and feet and know how to match them. no gimmicks. the real deal. best ever!"
"Hreat prices on Brooks and free fast shipping, they even include return envelope in case there are any problems"
"Purchase was easy and delivered on time. But packaging definitely was not an original box. Ball cans were in a non descript box tapped all over. "
“Thank you for your most recent order. We apologize if you were in any way led to believe that you did not receive an authentic item. We guarantee you that our products are 100% authentic and come directly from the manufacturer. The box you received was non de script because we have to create a 12 pack opposed to the 24 pack that it's ship to us in. We appreciate your review and concern and hope that your balls are performing nicely. We look forward to serving you again soon! ”
"Nothing more to say except great service and easy. Bought on sale better even better."
"The order placing was easy. I tried the shoes at home and determined that the shoe was not the right fit for me. So, I called them to return the shoes. The lady was very professional and within hours sent me the RA# and a label for returning the merchandise. I will reconsider ordering other items from them in the future."
"Free shipping, saved $30 on my running shoe. Arrived in 3 days. No hassle."
"Web site easy to use. Delivery was as promised. "
"Great value! Better selection. "
A rep from Holabird Sports, therealholabird, has responded:
“I sincerely apologize that your shoes are taking longer than expected to arrive. We value your review as we work to improve the customer shopping experience. We will be addressing this delay right away with the carrier so it does not happen to you or other customers in the future. Your order is expected to arrive by the end of the day tomorrow the 22nd. In the meantime, our Reputation Manager will be in contact with you very soon to see how we can help better your shopping experience. We look forward to speaking with you soon! ”