ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.20/5
Chance of future purchase:
4.18/5
Shipping & packaging:
4.47/5
Customer service:
4.03/5
Return/Replacement policy:
4.34/5
Featured Review


Verified
5/5

2019-10-16

Easy to order.

"Easy to find what I wanted. "


Verified
5/5

2019-10-16

Very Accommodating

"I ordered some Brooks running shoes from Holabird Sports. When I tried the shoes on I found them quite uncomfortable. Already disappointed that the shoes wouldn’t work for me I requested a prepaid shipping label. They promptly provided me with everything I needed to return the shoes. Not having to pay to return these shoes makes me more likely to buy shoes here in the future. "


Verified
4/5

2019-10-16

BROOKS SHOES

"Nice price. Item as described. Slow shipping."


Verified
1/5

2019-10-16

Before they would ship I had to call them.

"Before they would ship I had to call them, I was on hold for over 30 min. I left message and they never called back. It was too difficult if a process."


Rep reply posted 2019-10-16
A rep from Holabird Sports, therealholabird, has responded:

“We sincerely apologize for the poor shopping experience that you had with us. After looking at your records, it appears that we tried to contact you two weeks ago to notify you that your order was on back order. We apologize for this delay and hope that we can get you your order right away. Our Reputation Manager will be in contact with you soon to see how we can help better improve your current shopping experience. We look forward to speaking with you soon. ”


Verified
5/5

2019-10-16

Good price, easy to do business with

"Found just what I was looking for at a great price with a free shipping option."


Verified
5/5

2019-10-16

"Ordered online, forgot to apply discount, called Holabird, immediately fixed. Great customer service"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2019-10-15

Love Holabird!

"Always helpful, courteous and best prices anywhere. "


Verified
5/5

2019-10-15

Excellent shoes at an excellent price!

"Loved my experience purchasing with Holabird Sports. I highly recommend them!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-10-14

Holobird Sports

"Very helpful! Will definitely order from them again!"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2019-10-14

Excellent

"Easy website. Good prices. Some great offers. Decently fast shipping. Impressed."


Verified
5/5

2019-10-13

Love the shoes! 5 stars

"I had toes in nails problem, it’s hurts when wearing shoes. I heard about this brand, give it a try. It’s comfortable, wears for a week now. Felt great and started resume my normal activities. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-10-12

Will order again

"I appreciated the fact that returns/exchanges were easy and were shipped quickly. I will order through Holabird again. "

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service

Verified
5/5

2019-10-12

Great price! Shipped fast!

"The had the best price for my sneakers! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2019-10-12

Great experience

"Great experience. Easy checkout out and fast shipping. Great selection of shoes as well!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2013-05-06

Excellent product and delivery

"Holabird Sports is my # 1 go to for my tennis needs. Their top of the line products with incredibly detailed oriented customer service has kept me in business for 20 years "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges