"Good price. Exactly what I ordered, and it arrived 3 days early. Even included a return shipping bag if I needed it. "
"Took so many days to receive my order.
Was told different days so often in I just thought it would never come.
Told I would receive a gift certificate. To date, no certificate!"
"I ordered three different shoes trying to find a pair that fit my wide feet. I love one of them and easily returned the other two. I have now placed an order for a second pair for when these wear out. "
"I've been buying from Holabird for many years now and have never had a bad experience. "
"I received my order fast & it’s exactly what I wanted. Happy cuz I thought they were out of stock."
"Always smooth with Holabird!! Wish you shipped international but I make sure to buy when I am back in USA. "
"Easy and accurate. Delivered in a prompt manner. As always!!!"
"I normally stick with the same brand/model of running shoes, but Asics changed the design too much and thus I was forced to look for new shoes. I saw a few pairs of On running shoes at DSW, but had never seen or heard of this brand so I went home and did some research online to find out more. I liked what I read, but the retailer didn't have the model I wanted. With a little bit of searching I found Holabird Sports offered them and what looked like last year's model at a discount, perfect! My only concern was if I was going to receive slightly used shoes since I was assuming they were clearance(they were listed as new on the website). The shoes arrived two days earlier than the original FedEx projection and they are brand new! I'm very satisfied with my purchase and would recommend Holabird Sports to others."
"Quick delivery of great shoes on sale! "
"Happy with all the shoes and prices!"
"You had the shoes in stock, they were shipped quickly and arrived on time. They fit well and are of excellent quality. Besides that you are in Baltimore !!!!!"
"Customer service is amazing!"
"No problems. And shipping was on time."
"Holabird had the best deal on the shoes I wanted and they arrived on time! Excellent customer service and I love the product I bought. "
"I inadvertently ordered the wrong size and noticed immediately after I ordered. I made a phone call to see if it could be corrected and the staff was extremely helpful and swapped it out for the correct size before the order was shipped which saved me from having to do a return! "
"Found the New Balance Sneaker for a very good price and ordered a pair. Thought I ordered size 10M but ended up with a pair of 8 1/2s due to my error which I mistakenly put on and quickly realized something was amiss. Holabird was most gracious in offering me a courtesy refund after I fessed up I had worn them briefly. I ordered the proper sized pair which arrived today and they credited my account yesterday. All is good and I got to say that a company like Holabird is the kind of American company that needs our business. All the best! "
A rep from Holabird Sports, therealholabird, has responded:
“I sincerely apologize that your last shopping experience with us was anything less than excellent. Thank you for your review as we work with the carrier to improve our estimated time of arrivals to actual delivery times. We don't want to make anymore excuses but to say we are sorry for your order delay and that we hope that you give us a second chance to deliver your racquet sports specialty needs. Our Reputation Manager will be in contact with you soon to see how we can help better your shopping experience. ”