"Good price. Exactly what I ordered, and it arrived 3 days early. Even included a return shipping bag if I needed it. "
"Ordered canceled because I chose to ship to a different address for a gift rather than my billing address. Didn’t see the email giving me 48 hours to confirm the shipping address because I was traveling internationally. Ended up ordering directly from the manufacturer with no qualms about address. "
"Holabird Sports provided fast turnaround service. The price is fair on my favorite Oofos slippers. Will definitely order again from them."
"Glad to find a pink pair of New Balance 990s on Holabirds. The price was great and the shipping was fast. "
"This was the ideal online transaction. Quick, painless, as expected. Thank you!"
"Price was competitive, free shipping and delivered timely"
"Order received in timely manner. Had purchased same shoe from store approximately 2 years ago. Only change was the color. Feel great and great shoe for on the court. "
"Great price and product. Arrived in timely fashion."
"I told them in the last review ratings that I had to return the shoes I bought, Unfortunately.....As a result I was disappointed to have to pay the postage on the return of 11,92, I returned the shoes over a week ago and have yet heard one word nor has my visa account been credited. I would appreciate some follow up information about this. Its the first time I ordered from this company and believe me if I don't get some results soon it will be my last.
thanks and I'd hope to hear from someone about the status of this matter. "
“We're sorry for any lack of communication you had with this order. After looking at your order details, it appears that we credited back your credit card back on the 30th of July. You should have received an email to confirm this. This email may appear in your junk folder on rare occasions. If you do not see this refund, we would recommend calling your credit card company as your refund should have been received within a 48 hour time period. We value your business and hope that you continue to shop with us for your shoe specialty needs. ”
"Great price. Quality product. Rapid delivery.
Forget about Amazon Prime."
"Easy to order - great website. Fantastic experience to order my favorite running shoes."
"I got my Garmin watch fast and no free shipping.
"
"Repeat Customer; great sale prices and fast shipping."
"Good experience with retailer but the delivery information was incorrect and package sat on my porch for hours before I could get home. Glad it was not stolen"
"Always the best. Have purchased from Holabird for many years
"
"Shipping seemed a little slow. They used DHL then the USPS picked it up at their depot. I was not in a hurry, so no problem there. I was very pleased with the fit and the quality. Would order again."
A rep from Holabird Sports, therealholabird, has responded:
“We apologize that your last order could not be completed as expected. For your protection, we take an extra step of security to verify with the customer if they actually placed an order with us if their billing information does not match their shipping information. Unfortunately if we don't get a response back, we cancel the order. We value your business and hope that you give us a second chance to deliver you your run specialty needs. Our reputation manager will be in contact with you shortly to see how we can better improve your shopping experience. ”