"I recently ordered some new home decor items from this website and I'm so happy with my purchase! The quality of the products is fantastic and the checkout process was really easy. I would definitely recommend this website to anyone looking for stylish and affordable home decor items."
"We were excited to find Homary thinking it would be a great source of products for our remodel.
We ordered a sofa, and when it arrived the problems started:
- It does not look like it does in the photos (much sloppier, fold-down table does not fit tight, drawers are crooked, etc.)
- The arms cannot be changed to be on opposite sides as suggested online
- The plastic feet were all scratched up, as if this had been on-display and pushed around on a hard floor
- There was hair all over it (needed to lint-roll to remove it)
- There were dirty fingerprints in multiple places (had to clean with a damp cloth)
We do not feel that this item was new when sent to us, and it does not look the way the photos online make it look.
Homary wanted us to return the entire item at our cost, over $400 freight. I finally got them to agree to provide a pre-paid label, and they only wanted a small piece of it sent back saying I could "donate" the partial used couch (sure, that's easy and I have time for that), but after dozens of calls I kept receiving emails that they were "waiting on their carrier" to provide a prepaid label. I was told multiple times it would be within 24 hours, but after waiting six weeks and multiple follow up calls, I still have not received it.
Ultimately, I opened a dispute through my credit card. Of course, as soon as Homary was notified, they contacted me asking to give them more time to get the label "from the carrier."
They misrepresent product on their website, they will not take care of you, and they will waste your time. DO NOT make a purchase from them. The only guarantee you have for what you will get from them is regret."
"I was so impressed with the selection of furniture and accessories available. The quality of the products is excellent and the prices are very reasonable. I will definitely be recommending your website to my friends!"
"The furniture was of such high quality that I know it will last for years to come. I feel like I made a wise investment in my home."
"I had an issue with one of the products I received, but the customer service team went above and beyond to help me resolve the issue. They provided excellent support and made the entire process very easy."
"My order arrived earlier than expected, which was a pleasant surprise! I appreciated the prompt delivery."
"I am impressed with the customer service. They made my purchase and delivery process seamless and stress-free. I highly recommend their service."
"Homary's customer service exceeded my expectations! I had a question about a product, and the representative was friendly, knowledgeable, and went above and beyond to help me. Thank you!"
"I was a bit hesitant to order from this website at first, but I'm so glad I did! I ordered a coffee table and they exceeded my expectations. The colors are exactly as pictured and the quality is top-notch. Shipping was also quick and efficient."
"I love this website for its unique and stylish home decor options. I recently purchased a set of wall art and it looks absolutely stunning in my bedroom. I highly recommend this website to anyone looking to add some personality to their space."
"I was very impressed with the delivery service. The furniture was delivered on time and in perfect condition. "
"The checkout process was seamless and I received my order quickly. I was really impressed by the quality of the products and they were exactly as described on the website. "
"I had a great experience shopping on the home furnishing website. I found a wide range of products and I was able to find exactly what I was looking for. The customer service was also very helpful and answered all of my questions."
"Homary offers a great selection of furniture for all budget levels. I was able to find the perfect piece for my home at a fraction of the cost of retail stores. The delivery was fast and the items were securely packaged. I would highly recommend this website to anyone looking for quality furniture."
"The customer service team was very helpful and knowledgeable when I had questions about a product! I'm very pleased with my purchase from Homary, and I will definitely be back for more!"
A rep from Homary, Homary.com, has responded:
“Many thanks for taking your precious time to leave a review and let us your shopping experience.
Homary sincerely apologize for causing you the inconvenience, but your complaint is a great opportunity to recognize areas that need to make an improvement on from our perspective.
Once again, we are sorry for any inconvenience that caused to you. Your complaint has been reported to our upper management, and they have been aware of it and start doing some improvement and changes.
Homary social engagement team.”