"Any review above one star is a paid review. This company is a joke and a scam. It was my fault to fall for the advertisement. Good luck with any return and or a product you are happy with. Take my advice don’t fall for advertisement as nothing looks like the picture. Run, run far. "
"Very happy with finding the modern furniture that was no sale on many other sites. The price was very good too. Lower than many others were charging for the same product.
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"I purchased a sofa at Homary, and just received my furniture yesterday. I am very happy with how everything worked out, the quality is great and the customer service rep was very helpful and patient with all my questions on shipping, product details, etc. Everything arrived on time, despite all the COVID hassle and shipping delays it may cause. Great service, will definitely shop here again!
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"Easy to order, quick delivery, and I was notified when there was a one-day delay. The chairs arrived with no damage, and we are enjoying them! I hope to order two more fairly soon.
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"Scam to sell low-quality products.
Delivery takes forever and returns at your cost (equal to the product price).
Do not expect to return this product and get your money back."
“Many thanks for taking your precious time to leave a review and let us your shopping experience.
Homary sincerely apologize for causing you the inconvenience, but your complaint is a great opportunity to recognize areas that need to make an improvement on from our perspective.
Once again, we are sorry for any inconvenience that caused to you. Your complaint has been reported to our upper management, and they have been aware of it and start doing some improvement and changes.
Homary social engagement team.”
"Beware of this horrific company, they are very dangerous people. Do not give them your credit card information. They will charge you full price, send you daaged goods and fight with your bank until the last drop. They are located in China and all their calls are routed to China. You will regret the day you gave them your credit card.
Also notice their response to negative reveiews are a generic response that they post for everyone. They give a fake number to call their "Manager David". The number they post is not a working number and when you call the main number asking for "David" they tell you that there is no such name here....
Do your self a favor and don't buy a thing from this Homary = Thievery, con company. Just remember all your calls will be handled by a farm in China. AND you will not get a refund, ever. "
“Thank you for taking your precious time to leave your review, Customer.
We understand your frustration, and we sincerely apologize for any inconvenience caused to you, and please accept our sincere apologies. You may easily get in touch with us in the following information, and you have our word that our manager David will be the one helping you.
Email: service@homary.com (All the Customer)
1-888-903-333 (US Customer Contact Number)
44-800-520-0177 (UK Customer Number)
Homary is a legit company, and we will eventually provide you a proper solution if there is any issue with your order, and we believe there must be a confusion between you and our company. We look forward to hearing from you.
”
"I had several questions about the bathroom vanity and accessory products. The customer service was able to answer all of them without putting us on hold. They were both helpful and cordial.
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"We absolutely LOVE our new cabinet. I send emails to the custimer service several times and asked questions. I got a quick response to all my questions, and they were VERY willing to help in any way. The cabinet was easy to install and it looks great!!
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"Would have given Homary a 5 star rating. First time buyer and was amazed at how fast I found what I was looking for! I’m pleased with the items I bought and with Homary in general. "
"The product was packaged so well it took me a bit of time to unpackaged it, but it was worth it! The vanity is beautiful ! No damage whatsoever. Thank you for a wonderful product!"
"Arrived quickly and is beautiful. Very happy with the customer service as they kept me informed of when my order would be shipping.
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"I was ecstatic to see that Homary had the items to complete my kitchen that I'd been searching for. The online purchase was easy, shipping was fast, and everything arrived just as pictured and described on their website.
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"We just moved apartments, and of all the brands we used to get some new pieces, Homary was by far the best. the chairs arrived on time. Will use Homary again for sure."
"From the purchase through the delivery, everything went beautifully. All products were delivered as promised, and they made the office comfortable."
"I've bought a number of items from Homary. The customer service is outstanding, and they really take great care in resolving any issues that may emerge with orders. All things have exceeded my expectations."
A rep from Homary, Homary.com, has responded:
“Thank you for taking your precious time to leave your review, Customer.
One of the disadvantages of shopping online is you are unable to see and touch the item physically, so sometimes the quality of the real items can not meet your expectations. Homary may ensure the quality is durable. But when customers are not satisfied with the items, we will take fully responsibility for it.
As our relative department is working the label for you, and you will be receiving it recently, then you may return it afterward, the refund will be processed once we collect the item. Once again, we are sorry for any inconvenience that caused to you. ”