Product & services pricing
4.90/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.31/5
Customer service:
4.55/5
Return/Replacement policy:
4.29/5

ResellerRatings
Verified
4/5

2020-12-11

Overall good experience

"Found me a pro immediately and showed me the average cost of the project so I could make sure I was getting a fair deal"

Pricing of products and services
Likelihood of customers making future purchases

1/5

2020-12-10

Do Not Deal With Home Advisor! It’s A Bait And Switch Scam!

"Once you agree to the quote HomeAdvisor debits your debit card or charges your credit card before the work has begun and before a repairman, contractor, etc. arrives! Upon arrival, you are quoted another fee by the person chosen and sent by HomeAdvisor! The fee charged by HomeAdvisor is not refundable. HomeAdvisor also lies when they inform you that you don’t have to pay more than the quote! If you want the work done you have to pay. I had to pay twice, first to HomeAdvisor then the fee charged by the roofer!
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2020-12-14
A rep from HomeAdvisor, Customer_Care, has responded:

“Hi Kspkap, We're sorry to hear about your concerns; we would be happy to address them and any questions you have in further detail. Please send your contact info to emailus@homeadvisor.com so we can locate your account and reach out. You can also give us a call at 877-947-3639 to speak with a rep. -HASupport”


Verified
5/5

2020-12-10

lot prep

"cleared a quarter acre of dense brush and trees"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges
Overall product shipping and delivery process

Verified
5/5

2020-12-10

Junk removal

"Home advisor put me in contact with a company who could clean out an apartment full of stuff, after the resident died. I was handling this remotely and they placed me with someone who could get the job done for me. I did not even know there were folks out there who could help me out with this project. Therefore, I was very grateful for the connection to someone who could do the job and provide the service that I receivevd."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-12-10

"They reccomend very good honest compay/workers"


Verified
5/5

2020-12-09

Get a job

"They gave me a great company to do business with in our area"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-12-09

Trustworthy and reliable

"I was able to book a professional to securely and safely hang a TV without hassle."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-12-09

Awesome customer service

"Great customer service and fast!"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2020-12-08

Not always reliable

"Since moving to my current address HomeAdvisor has rarely connected me with professionals in this area. Apparently since my phone has a 210 area code it tries to match professionals from the San Antonio area which is 300 miles away. "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-12-07

Landscaping

"Yard cleanup... leaf removal "

Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-12-06

So easy

"Home Advisor made it so easy to find the perfect company for my job. All I did was click on my phone and the companies called me! The first company that reached out was perfect and offered same day service. "

Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2020-12-06

Very Satisfactory Experience

"I was able to connect with the right establishment for the job I needed done. The recommended company was professional, prompt and efficient in estimate and service, with satisfactory results."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-12-05

Locksmith Work

"Got a call right away from one of your registered companies. They were on the job right away and did excellent work."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-12-02

TRUSTWORTHY

"Home Advisor can be trusted to provide names of established, professional companies who will give good customer service and quality service to homeowners undertaking remodeling projects. We were pleased with the number of companies as well as their quality from which we could choose!"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-12-02

Thank u

"Gave very good options for local contractors "

Pricing of products and services
Likelihood of customers making future purchases