"They gave me a great company to do business with in our area"
"I was able to book a professional to securely and safely hang a TV without hassle."
"Great customer service and fast!"
"Since moving to my current address HomeAdvisor has rarely connected me with professionals in this area. Apparently since my phone has a 210 area code it tries to match professionals from the San Antonio area which is 300 miles away. "
"Yard cleanup... leaf removal "
"Home Advisor made it so easy to find the perfect company for my job. All I did was click on my phone and the companies called me! The first company that reached out was perfect and offered same day service. "
"I was able to connect with the right establishment for the job I needed done. The recommended company was professional, prompt and efficient in estimate and service, with satisfactory results."
"Got a call right away from one of your registered companies. They were on the job right away and did excellent work."
"Home Advisor can be trusted to provide names of established, professional companies who will give good customer service and quality service to homeowners undertaking remodeling projects. We were pleased with the number of companies as well as their quality from which we could choose!"
"Gave very good options for local contractors "
"Had two quotes that were comparable. Job was done as planned "
"After submitting my request through HomeAdvisor. It was a couple of weeks before I ever heard from anyone. The first person I heard from was not a contractor, it was a representative from HomeAdvisor asking if my project had been completed. At that point, it had not been completed. I hadn't even heard from the first contractor yet. Even after the HomeAdvisor Representative called me, it was still almost another week before I heard from a contractor. When I was contacted by the contractor, I asked him why he thought it took so long and his answer explained why it took so long. Apparently, contractors are charged for our information and if the job being requested is a low priced job, contractors will oftentimes not pay for the information because it's simply not worth it. Seeing as contractors have to account for the cost of buying information, that cost can be reflected and/or factored into the cost of the job being requested just so the company or individual completing the job isn't taking it as a loss. I believe that system can be restructured to encourage more companies to reach out to potential customers so customers aren't stuck waiting around for a phone call or email. "
"Needed strong backs with truck to dismantle table and haul stuff to dump."
"We just moved to the area and purchased a new home. We needed help with a number of home projects and got just that through Home Advisor. We have done research on at least four different projects through their referrals, and all have resulted in us getting quality work done at what I think is a reasonable price."
"Last day of my trip in Texas taking care of my mom, when I went on line with HomeAdvisor. They quickly sent a list of companies which work with duct repair. I was able to get three companies to give me a quote and was able to make my decision that same day. Had the repair work scheduled within 3 days. Great experience all around. "
A rep from HomeAdvisor, Customer_Care, has responded:
“Hi Aboger, We appreciate your feedback and regret to hear you had anything but a positive experience using our service. We always encourage our pros to respond to requests as quickly as possible. If you don't get the response you were looking for, you can also use our directory to contact pros directly here: https://www.homeadvisor.com/c.html. Pros determine what types of work they're profiled for and lead fees are relative to the size and scope of the project. These fees also allow us to keep our service free for customers like yourself. If you would like to further discuss any questions you have about how our service works, please feel free to give us a call at 877-699-4736. -HASupport”