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Product & services pricing
4.72/5
Chance of future purchase:
4.60/5
Shipping & packaging:
4.47/5
Customer service:
4.52/5
Return/Replacement policy:
4.41/5

Verified
5/5

2020-12-15

Great job!!

"Came in and got the job done in no time. "

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Verified
5/5

2020-12-14

Reliable reference

"Home Advisor gave me a reliable reference for my project, railing for 3 steps at front porch. Actually, I had been having difficulty finding someone to do the job on my own. It was when I went Home Advisor that I got a call the same day with a reference for my small construction job. And I am most satisfied with the job. Mr Spinner put me on his calendar, showed up even though it had been raining, got to work and completed my job in2.5 hours. Thank you HomeAdvisor!"

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Verified
5/5

2020-12-14

Tree removal

"Connected with outstanding tree removal service."

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Verified
4/5

2020-12-14

Roofing

"Wanted 3 estimates and only 1 out of the 3 responded. "

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Verified
1/5

2020-12-14

Terrible Compnie. Only bug leads

"This Companie charges us so much for a bug lead and never return the money "

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Rep reply posted 2020-12-15
A rep from HomeAdvisor, Customer_Care, has responded:

“Hi Will, We're sorry to hear about your concerns; we would be happy to address them and any questions you have in further detail. Please send your contact info to emailus@homeadvisor.com so we can locate your account and reach out. You can also give us a call at 877-947-3639 to speak with a rep. -HASupport”


Verified
3/5

2020-12-14

Credit Request

"Sometimes you have to take the good with the bad. While HomeAdvisor does a good job of getting leads my way, they do a terrible job of verifying the credit request. Many times when they deny a credit it’s because they were not able to contact the lead. If HomeAdvisor would work harder at verifying these request they would likely make more money in the long run because they could keep more reputable contractors. Instead, it’s things like this that drive contractors away from lead services like HomeAdvisor.

As I said in the beginning, you take the good with the bad.
"

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Verified
4/5

2020-12-14

Up until this project was not happy with them at all

"They don't really listen to your needs"


Verified
2/5

2020-12-13

Far too costly

"I pay too much. I pay $50 for the privilege of sending 4 unread messages and 2 unreturned voicemails to somebody who, allegedly, is in need of a home inspector. And HA doesn't care in the slightest that I've never even had the opportunity to sell my service, they just hit you with the "oh well." "

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Rep reply posted 2020-12-14
A rep from HomeAdvisor, Customer_Care, has responded:

“Hi Andrew, We're sorry to hear about your concerns; we would be happy to address them and any questions you have in further detail. Please send your contact info to emailus@homeadvisor.com so we can locate your account and reach out. You can also give us a call at 877-947-3639 to speak with a rep. -HASupport”


Verified
2/5

2020-12-13

A business built for itself only

"As a provider, I pay for leads of people not even interested in my service. I don’t get to present even my prices to potential clients and frequently people are looking for cheap services.
Low quality of leads for a big machine of making money called HomeAdvisor on the expense of others.
A major change requiresd!
"

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Rep reply posted 2020-12-14
A rep from HomeAdvisor, Customer_Care, has responded:

“Hi hagitkoren, We are sorry to hear this. We do our best to provide you with resources to help you sell your business and lead fees are based on the size and scope of the project. While leads are not guaranteed, we are always happy to address any account concerns and discuss strategies to help you see the most success with your account. If you would like to further speak to a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. -HASupport”


Verified
5/5

2020-12-12

Handy Work

"This was our second time using HomeAdvisor and we are very satisfied for the lead and quality of work performed."

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Verified
5/5

2020-12-11

Quick response! Very responsive!

"All I can say is — USE THEM! They put great and quality experienced people in your home!!! Thanks so much!!! I am very happy!"

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Verified
5/5

2020-12-11

home advisor review

"always have great experiences with Home Advisor ! I always recommend using them as a resource"

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Verified
5/5

2020-12-11

Privacy fence install

"Good, no hassle. A&O Fencing was easy to work with and would recommend to anyone "

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Verified
4/5

2020-12-11

Overall good experience

"Found me a pro immediately and showed me the average cost of the project so I could make sure I was getting a fair deal"

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1/5

2020-12-10

Do Not Deal With Home Advisor! It’s A Bait And Switch Scam!

"Once you agree to the quote HomeAdvisor debits your debit card or charges your credit card before the work has begun and before a repairman, contractor, etc. arrives! Upon arrival, you are quoted another fee by the person chosen and sent by HomeAdvisor! The fee charged by HomeAdvisor is not refundable. HomeAdvisor also lies when they inform you that you don’t have to pay more than the quote! If you want the work done you have to pay. I had to pay twice, first to HomeAdvisor then the fee charged by the roofer!
"

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Rep reply posted 2020-12-14
A rep from HomeAdvisor, Customer_Care, has responded:

“Hi Kspkap, We're sorry to hear about your concerns; we would be happy to address them and any questions you have in further detail. Please send your contact info to emailus@homeadvisor.com so we can locate your account and reach out. You can also give us a call at 877-947-3639 to speak with a rep. -HASupport”