"Wanted 3 estimates and only 1 out of the 3 responded. "
"This Companie charges us so much for a bug lead and never return the money "
"Sometimes you have to take the good with the bad. While HomeAdvisor does a good job of getting leads my way, they do a terrible job of verifying the credit request. Many times when they deny a credit it’s because they were not able to contact the lead. If HomeAdvisor would work harder at verifying these request they would likely make more money in the long run because they could keep more reputable contractors. Instead, it’s things like this that drive contractors away from lead services like HomeAdvisor.
As I said in the beginning, you take the good with the bad."
"They don't really listen to your needs"
"I pay too much. I pay $50 for the privilege of sending 4 unread messages and 2 unreturned voicemails to somebody who, allegedly, is in need of a home inspector. And HA doesn't care in the slightest that I've never even had the opportunity to sell my service, they just hit you with the "oh well." "
“Hi Andrew, We're sorry to hear about your concerns; we would be happy to address them and any questions you have in further detail. Please send your contact info to emailus@homeadvisor.com so we can locate your account and reach out. You can also give us a call at 877-947-3639 to speak with a rep. -HASupport”
"As a provider, I pay for leads of people not even interested in my service. I don’t get to present even my prices to potential clients and frequently people are looking for cheap services.
Low quality of leads for a big machine of making money called HomeAdvisor on the expense of others.
A major change requiresd!"
“Hi hagitkoren, We are sorry to hear this. We do our best to provide you with resources to help you sell your business and lead fees are based on the size and scope of the project. While leads are not guaranteed, we are always happy to address any account concerns and discuss strategies to help you see the most success with your account. If you would like to further speak to a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. -HASupport”
"This was our second time using HomeAdvisor and we are very satisfied for the lead and quality of work performed."
"All I can say is — USE THEM! They put great and quality experienced people in your home!!! Thanks so much!!! I am very happy!"
"always have great experiences with Home Advisor ! I always recommend using them as a resource"
"Good, no hassle. A&O Fencing was easy to work with and would recommend to anyone "
"Found me a pro immediately and showed me the average cost of the project so I could make sure I was getting a fair deal"
"Once you agree to the quote HomeAdvisor debits your debit card or charges your credit card before the work has begun and before a repairman, contractor, etc. arrives! Upon arrival, you are quoted another fee by the person chosen and sent by HomeAdvisor! The fee charged by HomeAdvisor is not refundable. HomeAdvisor also lies when they inform you that you don’t have to pay more than the quote! If you want the work done you have to pay. I had to pay twice, first to HomeAdvisor then the fee charged by the roofer!
"
“Hi Kspkap, We're sorry to hear about your concerns; we would be happy to address them and any questions you have in further detail. Please send your contact info to emailus@homeadvisor.com so we can locate your account and reach out. You can also give us a call at 877-947-3639 to speak with a rep. -HASupport”
"cleared a quarter acre of dense brush and trees"
"Home advisor put me in contact with a company who could clean out an apartment full of stuff, after the resident died. I was handling this remotely and they placed me with someone who could get the job done for me. I did not even know there were folks out there who could help me out with this project. Therefore, I was very grateful for the connection to someone who could do the job and provide the service that I receivevd."
"They reccomend very good honest compay/workers"
A rep from HomeAdvisor, Customer_Care, has responded:
“Hi Will, We're sorry to hear about your concerns; we would be happy to address them and any questions you have in further detail. Please send your contact info to emailus@homeadvisor.com so we can locate your account and reach out. You can also give us a call at 877-947-3639 to speak with a rep. -HASupport”