"I am a provide bought the service no one told me about the way they charge you , for $60 trip charge they will charge you $11.36 but in the other hand on a same issue but different call same costly they will charge you $17.56 ask them to cancel , we can snot do that , even you don't do the call they still gonna charge you very bad company to work with "

"I signed up when promised leads for kitchen remodeling. All I got was phone numbers and names - Not qualified leads. I immediately requested credits for the "leads" and then within 3 days of signing up, cancelled my contract. They agreed to credit the signup charges but wouldn't credit one of the leads, so I contacted my credit card company who was familiar with this company. The charges were reversed, but Home Advisor has sent the amount to a collection agency. No bid deal as I actually have an 841 credit score.

Wish I had looked up their reviews prior to signing up. Beware!"

"I sign up I received 16 leads from $25 to $37 each . I only got phone numbers and body ever answer the phone and they still want to charge for them . Even the customer already got somebody else on thumbtack or porch and homeadvisor still charge for them. When you call it a battle they play stupid or try to confuse you by not giving straight answer about billing

Every lead is a constant battle to get the credit them they say the credit will be given and they still run the leads like they are actual charges . A total scam they feed out people not complaining you willl loose lots of money if you sign up"

"I was trying to leave a good reference for the pro who helped me but it listed the wrong pro in my "project tab". I call homeadvisor as it says to do if the correct professional isn't listed. I explained my issue multiple times to a person who sounded like they'd smoked for a century and when she couldn't figure out the issue she says "to hell with it" and she hangs up. I call back get another person, they forward me to their "help desk" I have to leave a message then never hear back. Total crappy experience. "

"My neighbor is a Home Advisor contractor and his work is horrible! Home advisor makes it nearly impossible to leave a bad review! Therefore all their contractors have good ratings.
DONT BE FOOLED!!!!!"

"HomeAdvisor is a scam ,we was with them for years and yes at first we made money,but we got wind of them sending fake leads and then we set them up and sure enough they where dishonest and charging us for fake leads. They will get you in time,WATCH OUT FOR THER SCAM"

"The entire business model of Home Advisor is to benefit Home Advisor only. I have done pretty well on the site, but that doesn't change the fact that they are way too expensive for leads, and the leads are 95% ****. If you are a pro on Home Advisor, I suggest the zip codes you choose to work in are only the rich parts of town, and when you reach your credit max (for 45 day periods) pause your leads until you are eligible to get credits again. That's what I do, and I make a decent profit, and little to none of my money is thrown away. Good contractors should not be taken advantage of. I'd suggest using Thumbtack, they have the best online source for customers and contractors alike, and they actually care about you over making money."

"Leads were terrible and they only cared about money from the contractor "

"Contactor 1 - Rep came and assessed the job. He undercut his company (boss) and gave us a quote for him to do the job on the side. He came and did the job but work was very shoddy looked lousy and I had to go back afterwards and fix his screwups.
Contractor 2 - Removed popcorn ceiling and house was a mess afterward. Replaced with skip trowel ceiling. Painting of ceiling was oversprayed on walls and not touched up until I complained. Took many phone calls to have painting fixed. Now ceiling is cracked. Waited a week for the contractor to come out and fix it but on the day he was supposed to show up, I waited all morning and he never showed, Called him and he said his machine broke down and he was having it repaired so would not be here. He never called me to tell me about his delay.
Contractor 3 - Had metal roof installed. Nightmare! Missing many screws. Some edges and trim looked crappy. Contractor tried to adjust the metal on some edges but still looks very bad. Roof leaked during first rainstorm after completion. Contractor came and fixed. Now after another rainstorm, roof leaks in 2 places. Waited until late afternoon until they came and fixed the leaks which were due to the fact that they did not caulk (seal) the edges of the bathroom vents on the roof in the first place.

I think I will stick to word of mouth contractors in the future. "

"Totally RUDE and SICK people, RUN FAR and Fast. "

"After finally giving in to a very insistent sales man, we started working with them but we realized very quickly that their "service" was not going to work for us due to their very high prices per leads and our inability to be able to choose the leads we wanted to work with. Basically they send you a lead and charge you for that, even if you don't even want to take it. Several times they sent us leads for work we didn't even do and when we called to request for credit for that lead it was always a hassle. Called their sales guy who initially contacted us to see if hebcould help but of course he never picked up even after telling us "he was gonna work with us" and that "he was not b.s.ing".
Called customer services to cancel our membership (March '17) and today (June 2nd '17) I get an email, a text and a call for a lead. Called to ask them what was the deal and they said our membership was only placed on hold till June 2nd. Asked them to please make sure to cancel the account and to reverse the $25 charge for the one lead I had just received. They cancelled the acct and passed me to a lady who very rudely said that thr charge was legit and that she was not going to reverse the charge because their notes said we had aggred to leave the account on hold. I kept explaining that was not the case and she just said "sir, at this point I will note the acct saying you refused the help. Have a great day!"
FYI: Leads in Thumbtack are between $3 and $15 and you choose what leads to pay for. At Home Advisor they are between $15 and $35 and they charge you for anything they send you plus a yearly membership fee of about $300 a year.
USE THUMBTACK!!"

"I needed a lot of things done in the house and don't know where to begin. happened, I saw HomeAdvisor on TV, so I contact them.
The first project was trim my fruit trees in my back yard, they did okay but the worker lost the check I paid. The end I have to go to the bank to cancel the check and pay him again.
The 2nd project was having my roof complete redone, it was a big job. The HomeAdvisor gave me 5 roofing companies. I called all 5 and 3 responded. I chose one and liked the job they did. I was very happy about it.
I recently just finished the 3rd project and was ready to receive the reward that HomeAdvisor has promised me, but they denied that I have done 3 projects. The HomeAdvisor told me that they never gave me Astro roofing company's name, so I need to have another project done in order to collect the $50 dollars reward. If they didn't tell me I can earn the reward, I will never expect the $50 dollars reward anyway. I called the HomeAdvisord , the woman just kept denied that they never recommended that roofing company."

"Had been searching for a masonry contractor, and grew tired of their failure to show up for scheduled appointments. Saw HomeAdvisor's commercial on TV advertising Trusted Home Improvement Pros and decided to give them a try. Was contacted almost immediately by a masonry contractor who made an appointment to show up at my home at 6:30 p.m. the following evening (Wednesday). I verified with him by text that day that 6:30 pm was "not too Late", and he confirmed that it was not. By 7:00 p.m. Wednesday, he had not shown up, nor had he called. I had texted him at 6:45 pm to ask if he was on his way, but he did not respond. At approximately 7:45 p.m. he responded to my text claiming that "our appointment was actually for Friday morning". When I confronted him on that statement and asked why I would ask if 6:30 was too late if he was coming at 9:00 a.m., he then claimed that he had 5 kids and was at actually at their baseball playoffs. I reminded him that he kept me waiting, stood me up, and now tried to pretend that I had gotten it wrong!!! I told him he should have manned up and called and rescheduled. Would you trust a guy like that to repair your home? Lying is obviously second nature. If this is the type of service that HomeAdvisor is advertising as professional and reliable, then they need to check their facts or cancel their ads!! "

"got a name via the Nextdoor Neighbor site in Altamonte Springs, Fl for an electrician. Responder named Richard from Ramtech
called and made an appointment for a Wednesday of the following week for 8:30 to 9 in the morning. I arranged my schedule to be home and waited and waited and waited. No show no call and here we are over a week later and still no contact from this man. All the reviews I saw were very favorable which made my decision easy to make my appointment with him. Don't know what kind of jobs he did for these people but for me to give a review the bloke has to show up and do the work.....no recomendation for him or Home Advisors either if this is the type of people doing work for you."

"Payed the mammal membership and then received $1400 in fees the first 45 days. All leads were worthless. When I tried to talk to a rep I kept getting handed over to another rep. Got no where. I canceled membership and cut my losses. They are more concerned about getting those lead fees and not much more."