"My TV stand came wrapped very well in bubble wrap and all the pieces were accounted for.(Which is always good.) ;) I was able to get a great price on your site. I guess the only thing that was a bummer is that it took way longer for it to get to us then I thought it would. I have been ordering from many sites lately with buying a new home and their shipping seems to be much quicker. I received a rug 2 days later after my order from one of your competitors. Other than that VERY pleased with my purchase and your pricing was by far the most reasonable. Thanks for your good service! "

"I've got my package as it was scheduled. Very well packed, my toilet arrived safely, no scratches or any other damages. Fantastic service! Thank you."

"We were very happy with Homeclick. When we had some issues, they quickly helped us resolved them and followup was great too."

"I am extremely pleased with my experience with HomeClick, from which I ordered a computer desk. Not only was everything delivered within the promised time frame, but the price was unbeatable. I saw this same desk advertised in other sites for almost twice as much, plus shipping! Not only did I pay considerably less, but also got free shipping, which in itself was QUITE a savings. I would buy from this HomeClick again."

"Customer service from Steve was excellent. ONly complaint that I have is that the sconce lighting from Kichler is not very symetrical. Meaning the lights are different heights or twisted on the same fixture. They cannot be adjusted. "

"We purchased 2 toilets from HomeClick. We had some challenges with the shipping and spoke to customer service about the issues. They took care of the issue immediately!"

"Purchased a Pressure Washer from this company and the price was great, process was smooth and all went well. Come to find out, they will not be able to ship the product for a month! Totally unacceptable!

Apparently, they have it shipped directly from the manufacturer but don't bother to check their inventory. I should have had the item by the weekend and now I will have to order it from somewhere else.

UPDATED: Homeclick called me within 20 minutes of this review and told me their inventory system had issues and that they had called the manufacturer to see how long it would take. I already placed an order with Amazon but I do appreciate the follow up and fact that they tried to remedy the situation. Changing from 1 star to 3 star.

Glad they called because they do have good prices and a lot of great products. So, I may consider ordering with them in the future.

UPDATED - again: Homeclick worked with me and was able to get the same pressure washer shipped from the manufacturer. They even expedited the shipping. They turned a 1-star experience to a 5-star experience! I am definitely going to order from them again!

"

"This is a classy online seller with excellent customer service. I placed a large order with them and the manufacturer had the product back ordered without notifying me until late. A homeclick rep called the manufacturer for me to get the estimated ship date, work out expedited shipping, and walked me through the entire process. BUT the most amazing part was when the shipping company made a mistake, and refused to refund the expedited shipping cost, Homeclick still refunded me the money saying they would eat the cost since it wasn't my fault. They went the extra mile to make sure i was satisfied, and made sure i was treated right as a customer. Along the way, their sales rep emailed and returned my calls very promptly and i was very satisfied. I will be a homeclick customer for life!! "

"The order arrived within a week. I compared everywhere else to find this table set and homeclick had the best deal.
All the parts came intact. Thanks!"

"Be VERY sure the item description is accurate and the item will do what the description claims it will do. You can return BUT keep the box and original packing materials or you will pay for that in order to return and receive a refund (in our case over $125). We were offered a refund and when we explained the box had been ruined by rain, we were told they would work on it ... after 6 weeks we were notified we would be responsible for that. All this for a swivel/rocker that did indeed swivel but once sitting in it with our grandbaby was more recliner and did not rock. We will not risk ordering again."

"Terrible! I have to laugh because most of these ratings/reviews are negative but people still gave them 4/5 stars!? We ordered a Bassett table on 2/2. It was delivered damaged. I called customer service on Feb 11. I still had no response from these guys. I called and insisted I speak to a manager today 2/25. There still is no resolve. I will not order from them again."

"I had shipping issues and in the end customer service did their best to resolve them as best they could and was apologetic to me."

"Great quality desk. Just as described. Shipping took longer than expected."

"Great Choices, prices and fast !"

"I have been pleasantly surprised with the quality of the furniture I've ordered. There have been issues but hopefully, resolvable.
I was a little disappointed to know that "free delivery" meant
drop it on the floor and leave. I think it's a good idea to explain how extensive a job it is to assemble. In my case, the furniture was exceptionally heavy. The table was damaged, good assembly instructions, but so heavy it was almost impossible for two of us to stand it upright. The chairs came with NO instructions at all and missing screws and washers.
Also, it took nearly a month before I got delivery. "