"It is now 1/15 and I still have not received my item which supposedly arrived at the ship[ping company 10 days ago. The shipping company Homeclick uses is TERRIBLE. So far they have messed up the delivery twice -- won't go into details here, I do not understand how this happened, nothing like this has happened to me before. I am not at all optimistic that the item will arrive tomorrow as now re-scheduled (again). I will never buy a large item from Homeclick again. "
"The product is not assemblable because a major part is wrongly welded together ans another is broken. I am in process (lengthy) of trying to get a product that is not broken or badly manufactured. This is NOT a positive experience as I have invested a lot of time in this product's assembly and am nowhere."
"Fast service, easy ordering, great prices and fast resolution of any issues or problems.
Will definitely recommend to anyone."
"Amazingly fast delivery of a high-quality product at a good price? What's not to LOVE!!!"
"Experience with purchase was great. Good Price. Toe kick was damaged in transit though. Wou8ld like to have someone contact me about this issue."
"I was happy with the item I ordered but was discussed with the receiving of it . The item was a electronic present. It was dropped off in the package it was put in the factory with pictures of the item. So needless to say the present was no suprize. Not only was that disappointing it would have let anyone driving by my porch know that it was electronics left unattended. not smart . they should ship in a brown plain box like any respectible business would.I would not recomend this site for presents."
"Good product, fast delivery. I ordered a wicker end table and it was exactly what we wanted. Only wish they sold the glass top shown in the picture, we've not yet found a place to buy one of that size. Otherwise well satisfied."
"Being that I ordered my products on 9/6/11, was guaranteed it would ship by 9/8/11, and it is now 12/27/11 and I still have not rec'd it--- I'm not so happy with your company."
"I was a bit concerned about safe delivery of two very large mirrors (37"x73") from an on-line vendor. If something were wrong, the return shipping would have been frightening. Also, there were a few reviews that were not reassuring (although they were rather dated reviews). But because we loved the mirrors and got the best price at HomeClick, we took the chance.
It was worth our gamble! The mirrors arrived promptly and in perfect condition. They were packed extremely well. The mirrors are beautiful and will be one of the high points of our new home.
Our experience was so positive that a week later we ordered yet another mirror from HomeClick. And again, it arrived promptly and in perfect condition. Based on our experiences, I would recommend HomeClick--even for fragile mirrors."
"Terrible customer service. I ordered a faucet aerator on 11/25 while at my previous address. On 11/30 I received an email from the merchant telling me there was a shipping delay and the item would ship on 12/27. I wrote the company and told them I was moving on 12/10/11 and provided a new address. I told them NOT to ship to the address I used on 11/25. Then earlier this week I was told the item was shipping. When I checked UPS it was being sent to the OLD address and I wrote to the merchant telling them to contact UPS and have this shipped to my new address. They didn't. Tonight I checked the tracking number and found it was sent to the old address and left on the door step! I just called a former neighbor and he told me the package was gone. Obviously someone knows we moved and the house is vacant. So, now I am out $16.71 and it's not my fault. I did everything I could to keep the merchant up to date and they totally ignored me. If you want to be cheated and have a company who will ignore legitimate requests from the customers this place is for you. If you want a credible company, move on and forget HomeClick. "
"Home Click, True to your word the LG Dishwasher was delivered right on time and we saved approximately, with rebate, $100 by shopping with you. Will do you one better than just continue shopping with you, but also pass the word to friends and neighbors. Yellow freight did a good job also. Many Thanks, Ken & Margitta Collins, Mountain Home, AR."
"I am delighted with the product and the price, and importantly your BuySAFE program - what a rare reassurance in these days of Internet marketing and purchasing! Most of all, and most critical was the reassuring communication. Even though my fireplace's arrival was delayed, receiving advance notice of this with proper updates meant more than can be expressed. Free shipping on this order in excess of $1000 meant that the purchse was doable as well!"
"Your review email was timely, I was just looking for a way to contact you and check on delivery of the item I had ordered on 12/1/11. I have not received it yet and have not received any correspondence on when it will arrive. Please send me shipping information, carrier, and expected date of delivery.
Thank You
Dennis Mead ****@****"
"Excellent seller. We ordered a Broan vent hood and it works and looks great. Fast shipping and great price. We recommend Home Click for your next purchase. "
"I received the BroilKing grill in perfect condition and in a very short time. It came via Yellow Freight and I was pleased with the service. The grill itself is outstanding, of high quality and I especially looked for a grill with cast iron grilling surface. My husband had no difficulty putting it together. All the parts were included, in fine condition - I would definitely use HomeClick again and I would order a Broil King product again.
Carol B, Wisconsin"