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Verified
5/5

2012-04-02

"Liked your web site and was able to select the correct hinge on the first try."

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Verified
1/5

2012-03-30

"Do NOT do business with Homeclick.com They have horrible customer service, lie to their customers and ship defective merchandise.

The item I purchased online was advertised to ship NO LATER than March 15th. I called on March 17th and customer service advised the "manufacturer" lost their PO and it would ship the next day. I called again and finally the item was shipped on March 23rd.

I finally received the item on March 28th and it was defective.

The $427 Hansgrohe Faucet had metal solder drippings on it and could not be missed if actually inspected.

I called Homeclick.com immediately to request a refund. It is almost 3 days later and they still have not provided a prepaid return label or issued the refund.

Thankfully I purchased the item with my AMEX card..so I filed a dispute and got my money back. A big nightmare.

I spent the extra $70.00 and purchased the item from Ferguson..it will be here in a few days. There was no way I would exchange the item with Homeclick...I would be waiting another month for that to happen.

Homeclick is a fraud and the worst company I have dealt with in a very long time. A true test of a company is how they handle an issue with their customers..this company gets a big fat "F". I was patient and let them slide on their initial shipping and fulfillment failures but they do not seem to care.
"

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Verified
5/5

2012-03-25

"Nice service and fast delivery, good quality"

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Verified
5/5

2012-03-25

"I love my desk. Easy to assemble and is very sturdy. Homeclick.com had the best price. "

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Verified
1/5

2012-03-25

" As of today, March 25th I still did not take delivery of order #H1096486 ordered on 3/5/12. I was assured it would be here no later than the 24th. Without the bowl my job is delayed and my custom is irritated with me and my company. It would take a lot to trust your company again with a time sensitive order.
Joseph Romeo
***-***-****
****@****
"

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Verified
5/5

2012-03-22

"i ordered a zephyr hurricane hood from homeclick because of their amazingly low price. it arrived in 10 days in perfect condition. not much more to say really. low price, no tax and fast free shipping, new product. i will be shopping with them again."

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Verified
5/5

2012-03-20

"Great prices on quality products. Fast and easy transaction. Would buy from HomeClick again with no reservations. Thank you so much!!"

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Verified
5/5

2012-03-17

"Our filters arrived quickly and were exactly as shown in the description. We are very happy with the product and the service provided by HomeClick."

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Verified
5/5

2012-03-11

"Glad I found HomeClick on line. I had looked everywhere for a specific mailbox post and cover. After receiving it, my husband installed it. It looks great and we are very pleased with the quality."

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Verified
1/5

2012-03-07

"I ordered 2 toilets from HomeClick.com. Received both quickly and proceeded to schedule my handman for installs. When we opened the undamaged boxes both toilets were broken. We were able to piece together unbroken parts to make 1 complete toilet but the tank for the second was a lost cause. When I reported this issue to HomeClick they said "to bad" we should have opened the box upon delivery and inspected them. We could have refused the order but since we accepted it they were not responsible. They gladly sent us a new tank AFTER WE PAID AGAIN FOR IT!!!!!!!!! Not happy with this company's policy. Bad Customer Service."

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Verified
2/5

2012-03-07

"I have held off reviewing HomeClick because my initial impression of them was very positive and I was sure the order would work out. However, the Monte Carlo fan I ordered does not work, and Monte Carlo told me to notify HomeClick and they would arrange a replacement. In the intervening 3 weeks I have spoken with HomeClick C.S. four times and e-mailed once. There have been 3 separate promises of responses (e-mailed updates and tracking info), none of which have arrived. I am tired of calling them and disgusted with Monte Carlo."

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Verified
5/5

2012-03-06

"I was very happy with your service and I got the product I ordered cheaper then I would have buying it from Home Depot. I recieved it quickly and in perfect shape. The best part, other than being cheaper then anywhere else, was it was delivered to my door FREE. I'm sure I'll be getting other product from you. "

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Verified
5/5

2012-03-01

"Good service. Fantastic packaging to prevent breakage."

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Verified
5/5

2012-02-29

"Very pleased! Saved over 350.00. Same exact item in Horchow catalog.I had it installed 2 days ago.WOW. I'm a happy camper."

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Verified
5/5

2012-02-26

"Ordered the Universal Loft Bed. Pleased with the product (sturdy and easy to assemble). Homeclick communication was very good all the way through the process, and the value was competitive. "

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