"The experience was great and the product came quickly and packaged well."
"Homeclick has very competitive prices, but now that we've run into a problem and need customer service I wish I had paid a little more at a more reputable company. We ordered over $1000 of bath furnishings from them. The website said that the items were in stock and would ship immediately. For some reason, it took nearly 3 weeks for the items to arrive--and when they did we were missing one toilet. I've contacted them 4 times to get a new one reshipped and still they have not shipped it! Customer service is totally unresponsive. Stay away!"
"The remote control works well. However, the picture shown online when ordered lead one to believe it had a window displaying the temperature and could be programmed as a thermostat. The remote we received is on/off with flame height adjustment only."
"This order (one of many in an extensive renovation) was for a shower rod and brackets. They arrived with lightning speed, which was my hope. Unfortunately, although the invoice had the order correct, the brackets were the correct finish, but the rod was not. Apparently the mistake was made in the packing. Homeclick was very helpful in immediately shipping out the correct rod and also sending a free return label so the error cost me only about a week and no money. Generally, I have found Homeclick's customer service to be prompt and very helpful. Thanks, Homeclick!"
"The lowest price and was a older model that was sold out all over. Great status and info via e-mail. Shipment was packaged perfect which more and more is a real problem. A++++
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"I have ordered many things from HomeClick over the years and have been very happy with everything we purchased and the services we received. When we had an issue, the customer service responded very quickly and replaced the product immediately with no questions asked. We will certainly continue to buy home products from Homeclick and recommend it to friends/families."
"The toilet arrived and all works well. We were a bit disappointed with the 2 weeks it took to confirm the order and ship it. "
"Fabulously fast and the best price on the internet! The vanity I purchased arrived in perfect condition along with all the accompanying pieces--faucet, counter top, and mirror. Absolutely the best."
"I was very happy with the service from HomeClick. This was my first order and it arrived very quickly. One of the items was missing some of the hardware because the package appeared to have been opened. I called customer service and they immediately sent me a replacement item which also arrived quickly. I would order again from home click as we remodel our house."
"Very smooth transaction. Excellent price. Fast shipment, good communication, and item (toilet) was very well packed. No problems whatsoever. "
"I've used HomeClick for years and have always been satisfied with the service I get. In this case, they shipped me the wrong finish on some items I ordered and I didn't discover it until I was ready to install them after several weeks. Homeclick allowed me to return the items at no charge and quickly ordered the replacements."
"Very happy! Solved my problem of having an ugly desk in my living room where I have to have my computer set up. Can hide all the papers, wires etc. "
"My first order was followed up by an e-mail but my second order hasn't. The first order arrived in a timely fashion and was what I expected. The second order H1081762 was placed on 1-17-12 and I haven't received any confirmation of the order. That concerns me since the first order was so precise."
"When I searched for the Toto toilet I wanted, HomeClick's advertised price on Google wasn't the cheapest but the cheapest seemed to have some issues with reputation so I was willing to pay a few Dolores more for the peace of mind. To my surprise when I got to Homeclick's site, it was on a special and in fact the lowest price too.
A day before the order was to arrive, someone from the shipping company called to tell me the time it would arrive. I asked them to have the driver call me first and he did.
Easy to navigate site, the order was processed and shipped in excellent time. Would consider using them again."
"Purchased a Vanity DLVRB-313-WO. Product is specified to come with the top piece/wall cabinet in their website. However homeclick only sent the bottom vanity. Now customer service claims that the top part is not included in the price. My options are to spend some more $xxx to make the vanity complete. Or i have to return and get refunded only 85% + i have to pay return shipping which ends up being $xxx. Do not base your purchase on what they specify on the website as you get a bait and switch like i did. Just do yourself a favor and shop elsewhere. "