"You sent us three emails all of which the email link did not work. You had me open an account which did not allow me to access the tracking numbers. It was very hard and I had to call three times to try to find out when the shipment was coming. My last words were do I have to take off all week because you people can't give me a tracking number?"
"The items were delivered promptly. Some pieces were missing from the bed but were delivered after I let the company know."
"Horrible experience in the first shot. I ordered a dining table form Homesquare via google express. It came damaged with missing pieces. I called google, they said someone will come to pick it up, but none showed in the first 3 hours of the scheduled time. 3 calls in 2 days and 8 hours of wasted time. Google customer service give wrong information each time.
I told them "keep the money" as I dont want to waste more time on this. I will never buy from Google or Homesquare. Pure waste of time and money"
"I would never recommend a purchase from the company Homesquare. Beware the third party vendor through whom you purchase on Houzz site. I’ve ordered multiple furniture pieces to furnish a new home on Houzz and never had an experience quite like this one. In regards to the product (dining table), the box was opened and the item did not fit the description with a significantly different wood grain and stain. The company charging over $300 for return shipping after 7 weeks of repeat requests for a return. I recommend looking elsewhere for your table needs!"
"Five million stars for Travis!! What a delight to work with, took care of my problems right away and was so wonderful. Helped me with my return and got me a full refund right away. Will work with Homesquare again simply because of him."
"Assembly took a lot of time, but the piece is nice. We are very pleased with our purchase."
"Fantastic products at lowest prices and quick delivery, can’t beat it!!"
"I was leery about ordering a patio set online. This set arrived as advertised and was packed well enough not to sustain any damage in transit. It is beautifully finished, study and exactly what we were looking for. Chairs were easy to assemble alone. Table requires two people."
"Once we found the furniture piece we wanted the order and delivery were great and very easy."
"My desk arrived on time, packaged well and was easy to assemble. I will shop here again."
"Literally tracked my shipping the whole way and apparently my bed was delivered when someone was home and it says it was left at the door but nothing was there after a week of calling fed ex and the company they kept on telling us they would call back but never did and then one day fed ex guy comes and asks if my package was delivered to my brother who was home at the time and he told him no and then automatically an hour later my bed arrived at my door and they changed the date of arrival online when before it said a week earlier it was delivered "
"Shopped online and found the bed/trundle that we really liked. Homesquare had the best price. Arrived promptly. Packing boxes looked pretty beat up, but the product was well packaged and there was no damage. Bed has worked out great, nicer than we anticipated. Would definitely shop here again "
"Ordering was fast and easy. Fast delivery!"
"I have had the package of the Storage Cabinet Model# 419188 for about a month but just recently got around to start assembling it. I noticed right away that Part #9, the Bottom Bracket, was missing from the kit. I will need to figure out how to order the part. Also, some of the wooden panels were partially damaged and the pre-scored holes for some of the screws was a bit off. Luckily, the wood is soft enough to take just about any direction of screw. I had purchased a Sauder product before, and it was easy to build and looked (still looks) great, so this is a bit disappointing. I think I may be able to still proceed with assembly regardless of the single missing bottom bracket."
"No problems. Arrived in about a week and was exactly what i expected. Very happy with the service."