"Ordered a dining table set from HomeCInemaCenter, and was pleased with the level of communication letting me know when to expect the item to ship from the manufacturer. It arrived on time, and in perfect condition.

Highly recommend!
"

"I contemplated with the decision to buy office furniture for months. I ordered my desk from this company and it was delivered right to my office unpacked & set up..

Called Kate at Home Cinema Center and she gave me a super great price. Better than DB and in less than 5 minutes - no hassles! I'm thrilled!

Thank you!"

"So far the total ordering process with HomeCinemaCenter went extremely smooth. Including contact with customer service to ask a specific question about the availability of accessory products.

Reason I chose this business: Yes I spoke with two and they did a fine job and answered all of my questions.

Reason I chose this product: Had been contemplating new bedroom set and your current sale prompted my purchase at this time with free night stand

Delivery crew was perfect and setup everything very quickly.
"

"I originally ordered because the items I wanted said free shipping in 2-3 days. It took almost 12 weeks to get my items. Ok, Covid, I get it. I let that slide. Now, we start to go downhill again. After so many weeks, I finally call to inquire about my order. After being on hold for 40 minutes, a very rude customer service person answers. I explain the nature of my call. He simply says, someone will get back to you within 5 days and hangs up. End of call! Five days later, I get an email that says, my order has shipped. A few days before I received my order, I read thru their "rules". In small print it stated, you MUST write on the delivery ticket that the box is damaged in order for them to warranty. (You are not allowed to refuse delivery) Thank God I read this. Sure enough, when my two boxes arrived, one was severely damaged. It was a cabinet, damaged beyond repair on all four sides. The entire frame was cracked, (it appeared to have been crushed or dropped) I read thru my paperwork and for damages, you have to email. I emailed HCC with their required pictures of the damage and a description of all of the damages. My cabinet was severely damaged, I sent pictures, one of damage on each side, one showing the entire frame cracked, one showing the top, the bottom corner, it was damaged everywhere! Five days later, I get an email that says, "your damage seems minor", here are your options: 1. We will credit you $125 ($829 cabinet) 2. We will repair the item, 3. We will replace with another 12 week wait and you must store the item until your new one arrives. I chose to replace since in my opinion a cracked frame is not repairable. Refund was not an option! Some time later, I get an email that my replacement item has shipped and to check tracking in six days and item will be delivered within 14 days. 15 days later, tracking still says "invalid number" and I still dont have my item. Again, I call HCC, but this time I know how they quickly speak and then hang up. I explain what is happening, again, the customer service rep says, "someone will get back to you within 5 days". Quickly, i said, wait! I would like to speak to someone please. He says, Ok, i will place you on hold, its a 3 to 4 hour wait, and bam!, he puts me on hold. This is when I left my first review. Ironically, after leaving that review, I received an email not five days later but within an hour! The email said, LEGAL NOTICE, Since you have resorted to company defamation, you now have 1 option. You may remove the social media reviews within 24 hours (11/5 5pm est). Should you choose not to do so, your contact information and social profiles will be added to national registries and in this case turned over to our attorney for processing of slander and defamation. This will carry a minimum damages penalty of $50,000 and you to appear in SC state court. This is a threatening email and I was not intimidated by it, although I think a lot of people probably remove their negative reviews. I, however, decided to remove the review until I received my replacement item. That item was received yesterday and today I am reposting my review. It is not slander or defamation if it is all true. Nothing I said in my review is slanderous. It is fact. This is the worst company I have ever dealt with, they are rude, unprofessional and threatening. I wish I had looked around for more reviews and gone to the BBB. I will NEVER order from them again, and I will surely let everyone I know of my experience with them. Stay away. They are not worth your hard earned money."

"Ordered a table from HomeCinemaCenter, and was pleased with the level of communication letting me know when to expect the item to ship from the manufacturer.

It arrived on time, and in perfect condition. I Highly recommend!
"

"Super collection, I got a perfect sofa set for my living room from HomeCinemaCenter. Nice quality and very comfortable. The sofa set is perfect and is very stylish to fit our decor.

Delivery was very quick and delivery people could not have been nicer to work with. Great discount on the price as well. Thanks"

"What a great find! Price, quality, service all in one. We love our new Dining Set! We're getting so many compliments.

I was kept informed along the process. I even had to ask for a delay due to my moving date changing. HomeCinemaCenter was so wonderfully accommodating and helpful. The delivery was 100% professional, efficient, and set-up complete with adherence to Covid-19 guidelines."

"This is my third purchase from HomeCInemaCenter and my experiences have all been excellent. So far, I love all my furniture pieces. I found the items that I purchased at another website less, however, the reviews were terrible for these other stores. HomeCinemaCenter delivery service was great.

The furniture was packaged well to prevent damage during transport. And the delivery time as amazing. Everyone else was quoting months.

I received all of my orders in less than 2 weeks with HCC. Thank you!!
"

"The shopping and customer service experience with HomeCinemaCenter was excellent from ordering to delivery. The price was very excellent and included white glove service which meant a lot to me. I'm always nervous about ordering furniture online, but this bedroom set is a excellent quality.

Overall, extremely happy with my purchase!"

"I am extremely upset that I was first greeted by the rudest most unprofessional customer service person I have ever experienced and then secondly that the expectation is that I wait a week before someone corrects my order when it took 3 minutes to take my payment. The older man who answered was extremely unpleasant and brisk and I do not spend my money with businesses who do not value or appreciate my service. He offered no solutions to receiving an incorrect order or even concern that it was incorrect. I WILL NEVER SPEND ANOTHER DOLLAR WITH THIS COMPANY!!!
"

"Would definitely order from HomeCinemaCenter again. The prices are great and service is fantastic. Lisa was so helpful and quick to give us
answers on the order status and answer questions. Great experience! The delivery could not have been faster. In just 10 days we had our new bedrooms set in poerfect condition! Thanks!"

"I love my new bedroom furniture! Looks to be of excellent quality, the price was reasonable, great communication and customer service.
Shipping time was great considering everything that is going on in the world. Tracking details were provided when it shipped and the delivery people could not have been nicer. Very happy with HomeCinemaCenter and cannot say enough. Thank you!"

"We loved the Magnolia Manor bedroom set we viewed online. The delivered product met and exceeded our expectations with its look and finish. We were concerned when we ordered the bed and saw its weight exceeded a couple hundred pounds.

This is a quality set, very sturdy and well made. The delivery men were professional, personable and efficient in making sure we were pleased with their work. I cannot say enough about they amazing crew..

We would not hesitate to purchase from HomeCinemaCenter in the future. "

"So after extensive looking at various furniture delivery sites and checking them against the BBB, this was the ONLY site that had an A+ rating. That said, from the time I placed my order to the day it was delivered, I received constant updates on the status.
The local delivery team was very quick and efficient in setting up my new bedroom set, Queen bed Dresser and Mirror, Two Nightstands, Tall Dresser, and Media Dresser -
total delivery time about 40 minutes for setup, and they cleaned up afterwards. Kelly was my main point of contact via emails, and was exceptionally polite and helpful.
Completely recommend buying from HomeCInemaCenter"

"Kelly with HomeCinemaCenter is very nice and did more than I could have epected with processing and shipping my order. She exceed and all of my expectations. Deliver was very quick and most importantly it looks beautiful at a price that could not be beat!. Thank you!"