"I have ordered sofa/love seat/recliner set from HOmeCinemaCenter last month. I spoke with Maria, who was wonderful! I got my set about 3 weeks later. The delivery was White Glove and perfect. The delivery people were very nice and put everything together and removed all packaging!
We needed to order more furniture for my sister's/my home in NC and we called Maria again from HCC. She made sure that we got all of the appropriate discounts for the Magnolia Manor living room entertainment center/coffee table/end table. I also ordered a full bedroom set about 2 days later and she was still able to combine the 2 orders to get me another discount by combining the orders! YAY!
The furniture was delivered approximately 2 weeks later. The bedroom set was available earlier, but we wanted 1 delivery. I was pleased in both deliveries and will be ordering again from Home Cinema Center. "
"The Magnolia Manor desk and matching file cabinet are excellent quality. They are exactly what I was looking for. Very easy to move around... I didn't even need my husband's help ;)
They fit perfect in our modern farmhouse home. I love the rustic/chic style. The shipping was incredibly fast! I received them
way sooner than I was expecting especially right now with so many things on back orders!
Thank you, HCC!"
"What a great purchase! From ordering to delivery, everything went so smoothly - each person I talked with was so helpful and pleasant and the products were well represented on their site.
In other words, we received the quality items that were advertised, not less than adequate versions of the product. Delivery was extremely fast and their staff a pleasure to work with. Thank you!!
Great job HCC team!"
"I was moving into a new place and was looking to do a update on our furniture. I knew what I wanted, but going through an on-line retailer made me a little nervous. The prices were good and they did offer some great financing so i took a risk.
From the moment I called and throughout the process, they were very responsive and actually reached out to me on a several times to ensure i was aware of the status of my order. Lisa was particularly helpful and attentive throughout the process to ensure I had minimal stress. I could not have had a better experience!"
"I was moving into a new house and was looking to do a refresh on our furniture. I knew what I wanted, but going through an on-line retailer made
me a little nervous. The prices were good and they did offer some good financing so i took a risk.
From the moment I called and throughout the process, they were very responsive and actually reached out to me on a regular basis to ensure i was aware of the status of my order. Yes, the supply chain was a little broke which created shipping delays, but it was an issue with the furniture manufacturer rather than HCC..
Nancy was particularly helpful and attentive throughout the process to ensure I had minimal stress. I could not have had a better customer support associate."
"The furniture is beautiful and got a better price than finding it locally. Plus free shipping. Win win. The customer service was outstanding.
They went above and beyond to help me with my delivery and answer all of my many questions. I am sold on home cinema center. I will be ordering more furniture from them!"
"I was able to purchase a table and chairs set. HCC had the item and it was was significantly discounted. The items arrived in great shape and I am very happy with my purchase. My sales rep, Lisa , was extremely helpful in the ordering process and she followed up for me
when I had questions.
The delivery was crew was excellent and put the table set exactly where we requested. Notification was a few days before delivery and we would not be happeir with the entire process. Thank you so much!"
"We have recently been involved in a remodel project at our home. We elected to purchase some Magnolia furniture from Liberty Furniture collection and I received excellent service. Customer support has been outstanding along the way keeping us informed about delivery dates and availability.
Lindsey has been extremely beneficial and even followed up with me after the delivery was made to make sure everything was in order.
I’m so happy I chose to do business with his company"
"This is the first time making a purchase on furniture online and it turned out to be a great experience. The only problem was that they should have contacted me about why the delivery was held up. But, if I had turned on the weather station, I would have noticed the snow storm blowing too.
Amanda in customer support was great and she kept us informed about it and we received it the following week. Just 10 days to receive a sectional is amazing! I would order from Home Cinema Center again."
"We had a great experience ordering our dining room set from here! We were able to receive a great deal, and their team was in contact with us
throughout the process.
We received calls and emails from HCC every with important updates to keep us updated on our order, and we really appreciated that! Once it arrived, everything was perfect and nothing was damaged.
Thank you again!"
"I called to check status of my order because it was one thousand dollars and very rude guy said do not call us email us. When I asked him to please repeat email address because he was mumbling, he rudely said you heard me just fine then hu after repeating it again. I'm very scared "
"This was my first experience purchasing furniture ONLINE! I had a few questions especially about packaging and delivery for these reasons: The furniture was mirrored (more delicate). I have a steep driveway. The furniture needed to be taken up a narrow staircase. Amanda addressed each of the issues I mentioned and kept me aware of the status of my order. He emailed and called me to confirm my questions were answered.
I had plenty of notice and knew what to expect at delivery time. My furniture arrived intact and even a day ahead of time. THANKS YOU FOR A GREAT EXPERIENCE!
Happy Customer in GA!"
"HCC has amazing deals on bedroom sets and some of the best I have found online. I have ordered 2 sets and they came in beautiful..
Order arrived in faster than expected. Customer service has been a pleasure to deal with about all of my questions about shippng to product details. 5 Stars all the way!"
"Was happily surprised at the service I received with HomeCinemaCenter since I was really nervous about ordering and
spending money with an online furniture company. I had an awesome agent named Michelle and it couldn't have gone smoother.
They kept me up to date with phone calls, texts and emails.The delivery guys were excellent and I love my new furniture! Thank you sooo much!!
"
"I ordered a master bedroom set in February after seeing it at a retail store - I saved at least 40%. Due to supply chain disruption and transportation delays, the set arrived at my home earleir than I was hoping, and I was kept well-informed by Cassie in the Customer Service Department.
I love my new bedroom set. Great product for a great price with service to back it up."