"Rain barrel arrived on time and in good condition."

"Product, service and support was more than expected"

"Product was as advertised and met delivery schedule."

"I ordered vacuum cleaners online at 2 different Home Depots on 2 different days. On the first one, when I got home, the vacuum cleaner wasn't even in the box. The attachments were, which is what made the box heavy. The cleaner was on display because it was the last one. I had to drive back the next night and return it. No offer of anything to compensate me for my time and gas. On my second attempt, when I got to the store, all they had were 3 vacuum cleaners - without any box what so ever. I was very disappointed in the fact that they would even attempt to sell that to someone online. The sales associates were nice enough, but very shoddy representation for Home Depot. In both cases, when they looked the vacuum up, they could tell why one wasn't in the box and 3 no longer had a box, or parts. Needless to say, I bought a vacuum that night at Walmart! "

"Great service and knowledge of return policy and credit"

"Don't buy Home depot extended protection plan !!!

Buyers should be aware that Extended Warranty is not serviced by Home Depot !!! But a Subcontractor who is out to make money from you!
Terrible experiences from home depot extended warranty service!! This is not first time that I had a BAD EXPERIENCE .

I purchased cub cadet Riding Lawn Mowers and the extended protection plan. After it went in for warranty service... my lawn mower is cutting the grass unevenly!
I had a similar experience 4 years ago with the extended warranty service. The customer service , I should say, is one of the worst I've encountered.
I called H.D warranty dept. .explaining to them of how my lawn mower wasn't cutting evenly..

Next day BPT warranty company? Not Home deopt called and . asked about my tractor.

I explained to the rep that the lawn mower was cutting the left side of the grass shorter than the right side.

She asked me "did you check tire pressure? "

I answered " yes . nothing was wrong with tire pressure and that I did check it. But she ask me 3 times about Tire pressure. and her exact words to me ," You need maintenance " and pushed persistently that I needed to have maintenance.

I said "i don't need a maintenance . and that I had this issue previously.. May be balance needs to be adjusted and requested to have it service ( under my purchased Extended Warranty). We went back and forth with the same issue at hand. She did everything in trying to TELL me that I needed to be scheduled for Maintenance . PAY for it of course. ( this went on for more than 30 minute)

She said "THAT'S WHY YOU NEED A MAINTENANCE.. YOU NEED PAY FOR MAINTAIN FEE "

I said "you did not even look my tractor yet telling me to schedule and PAY for maintenance"
she replied, " I KNOW I'M DOING THIS BUSINESS FOR LONG TIME.. MAINTENANCE MEAN IS OIL CHANGE,FILTER CHANGE, AND BELT CHANGE...."

Lol lol.................... I went along and asked her ,"how is oil,filter,belt change related to the uneven leverage cutting of the grass ?"
She replied " It does"
Does she take me for a fool?
Does Home Depot even screen the subcontractors when they pass on the Extended Warranty that Their clients purchased? I strongly advise people from purchasing their Extended Warranty! Just know that when a problem starts from your equipment know that your not dealing with Home Depot! You will get easy 30 minute of run around and " so called specialists just trying to rip you off into PAYING for Something other than using your Warranty!
I want to share my terrible warrant service experience with future Home depot extended protection plan buyer."

"happy with the product that was delivered"

"It was difficult setting up my account to send an order to be delivered to a different address as a gift. I put their name and address in and that automatically set her up as the account member. I had to go back in and change the account name and address to mine.

Usually there is a ship to another address option but that didn't show up here."

"GREAT SERVICE AT DESK. VERY HELPFUL"

"Good price, product was exactly as described however it took way to long to get it then it should have taken."

"still waiting for the product
"

"fast delivery and item as expected"

"Product met expectations and delivery was as promised."

"Timely delivery. Polite and competent delivery men. Product was not damaged. Happy with customer service with the exception of the 4 automated calls within 10 minutes before delivery. Finally had to leave the phone off the hook so I wouldn't get anymore.
"

"Delivery time exceeded expectatiions."