ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-11-01

"Very prompt order confirmation and extremely fast delivery. Have nott had time to set them up yet, but I amm sure I will be happy with them. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-10-31

"We've never had a problem with anything we've gotten from Home Depot whether online or in store."


Verified
2/5

2015-10-30

"The online order process was a bit frustrating. I chose the Paypal option for checkout and received an error multiple times. I used the online chat option for service and was told the issue was common and I should use another form of payment to complete my order. Or I could wait for up to 72 hours (I think) to receive a response from the IT department. I paid with a credit card and processed the order, but was a bit uncomfortable "placing" my order twice. Everything seems to have worked out in the end, but it was very frustrating at the time. If it is a common error, they should be working on fixing it or removing the Paypal option so no other customers are inconvenienced."


Verified
5/5

2015-10-30

"Customer service was great and helpful, and took care of my problem."


Verified
2/5

2015-10-30

"Very slow to fill orders..not delivered as of this date.."


Verified
5/5

2015-10-30

"Easy online ordering, quick delivery to store, excellent service by store employees. "


Verified
5/5

2015-10-30

"Delivery and hookup went smoothly and on time."


Verified
5/5

2015-10-30

"Wonderful. ..product very good quality. .shipping was very fast.."


Verified
5/5

2015-10-30

"Yes I have my order and it is all installed very happy and well do it again. Thank You Very Much.!!
"


Verified
5/5

2015-10-30

"Timely service and delivery"


Verified
5/5

2015-10-29

"The online order with in-store pick up was quick and easy and great personnel at the store."


Verified
5/5

2015-10-29

"Ordering from Home Depot was a simple experience, and you can trust Home Depot on any item purchased."


Verified
4/5

2015-10-29

"I have been having problems ordering online. My company pcard keeps getting declined. Home Depot has reset it in the system and I tried to purchase online today and it was declined again. I got on live chat to try to figure out what was going on. She kindly placed the order for me (with same pcard & info) which was helpful. But still frustrating and extra time that could have been used more productively"


Verified
5/5

2015-10-29

"Communication from Home Depot was great --just right amount and text updates was easy to sign up for. "


Verified
5/5

2015-10-29

"All good; love Home Depot; dependable"