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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-06-23

"notify when ordered item is ready for store pick-up by E-Mail was great and item was ready on time Keep up the good work"


Verified
5/5

2015-06-23

"Easy,quick shipment and on sale "


Verified
1/5

2015-06-23

"I would never purchase another appliance from Home Depot ever again! Not only they haven't delivered the product, they never bothered to call me a single time during my whole day waiting to let me know that they are facing delivery issue.

I had to call them 3 times and I got ridiculous answers from them each time. None of them made any sense such as they cannot find the truck and the driver, found truck and transferring goods to another truck and finally, truck and driver missing again! :))

Delivery day passed on, no appliance. Called back second day and now they have no clue about driver or truck. Also they don't know when and if they going to reschedule the delivery. OK, at this point I asked them to cancel the order and they agreed. After few days when there was no refund on the credit card, went to the local store from where I placed the order. They told me that the order is not cancelled as they still waiting for the delivery team whether the item is delivered or not, or on the truck etc. What the heck? In the mean time I took the matter with their social media team and disputed the charges with credit card company. After few days I got my refund. Home Depot appliance delivery sucks! Period!
"

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Verified
5/5

2015-06-23

"Tool seems to work well for pulling weeds, especially dadelions. Easy on the back, simple to use and find a good woman to do the job."


Verified
2/5

2015-06-23

"item never made it to my house. I have ordered three times and have had to refund every time. "


Verified
5/5

2015-06-23

"A job well done.

Thank you,

Sai
"


Verified
5/5

2015-06-23

"No problems--very satisfied"


Verified
5/5

2015-06-23

"Very easy order and very quick delivery. Happy customer!"


Verified
5/5

2015-06-22

"Great price and quick delivery...very satisfied!"


Verified
5/5

2015-06-22

"Order came in very fast..."


Verified
5/5

2015-06-22

"I go to HD quite often for misc. supplies and products. I am continually pleased with the customer service and will continue giving this store my business."

Detailed Review Benchmark + -
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Likelihood of customers making future purchases
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Overall customer service
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Verified
5/5

2015-06-22

"I ordered kitchen cabinet hardware on line as well as hardware for cabinets in the den. I love that Home Depot sends an email letting you know when the order is ready to pick up! Also, I changed my mind about the den hardware and the return was seamless ... Great experience!"


Verified
5/5

2015-06-22

"Customer service was great when I had questions about my lawnmower'a delivery. Very helpful. Price was the best I found on the Internet. "


Verified
5/5

2015-06-22

"Fast shipping, easy transaction, helpful staff"


Verified
5/5

2015-06-22

"Received must quicker than expected, which was great because we had company coming for the weekend and we needed the window shutters."