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Verified
5/5

2014-03-05

"My purchase arrived in good condition. The only thing that could be improved is delivery time. I ordered on 2/26 and received the package on 3/4. Otherwise, all went well. I will definitely use Home Perfect again. "


Verified
5/5

2014-03-05

"They have a great website, excellent SEARCH system. My 3-4 calls were with Ms. Elizabeth Eckroth were incredibly excellent. She is mind blowing with amazing knowledge, very customer oriented, extremely patient and simply mind blowing competent. If I had any business in New Jersey, I would tempt her to leave Home Perfect and join me at 50% higher compensation. She is THAT good. She was not working last weekend but told me I could email her my order and she would place it over the weekend! We had a bad snowstorm Sunday-Monday and when I called her Wednesday to place the order, she just picked up from we left off last Friday, when I was traveling in California and had to be back home in Virginia to confirm sizes (rough out) before I could place the order.

Altogether, a great experience and the result is that I will strongly recommend Home Perfect to every one I know.

At the end of it all after my order was taken, I asked Elizabeth if they had a mechanism for feedback and she said they have a survey that she would send me a link to. Thus, I am here. So Home Perfect did not ask me to write this review, they provided me the means to write it, when I asked them for their feedback mechanism.
"

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Verified
2/5

2014-03-05

"I have ordered over 2k of pluming supplies from Home Perfect.

Pros: their price is usually lower than other websites. No tax outside of NY and free shipping over certain amount. But a lot of time, it's only couple of dollars or 50 cents lower. I went with them mainly for the reason

Cons: Big Cons. Their shipping is really slow. the best is a couple of weeks. the worst, I ordered something in December and they keep telling me it's on back order. the last told was April. I canceled it.

Bottom line, if you can afford the wait, you might save some money.
"

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Verified
1/5

2014-03-04

"The product was back-ordered. They said it would be sent out the next day, but it has been 2 weeks. "


Verified
5/5

2014-03-04

"My order arrived faster than I thought it would.
It was also reasonably priced
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
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Verified
5/5

2014-03-04

"Easy web site with competetive pricing and quick delivery"


Verified
5/5

2014-03-04

"I ordered this and you fulfilled it very quickly. The sink was packaged well and came undamaged. It was a pleasure doing business with your company."


Verified
3/5

2014-03-04

"box torn did not look new "


Verified
4/5

2014-03-03

"Had a little trouble getting everything correct."


Verified
5/5

2014-03-03

"I found the item I needed on the website.My order was completed accuately and fast."


Verified
5/5

2014-03-03

"Lights, arrived quickly and in perfect condition. "


Verified
5/5

2014-03-03

"fast delivery; product as advertised"


Verified
3/5

2014-03-02

"The item is back-ordered but I knew that when I clicked the purchase button. It was the best deal on the internet and that's why I bought it.
I'll let you know if I am really satisfied once I receive it.
"


Verified
5/5

2014-03-02

"It was easy, came on time, installed easy too."


Verified
3/5

2014-03-02

"Item is backordered. Maybe that's a sign of not having a good business structure. We will see."