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Verified
5/5

2013-09-27

"Great price, delivered on time, very satisfied."


Verified
4/5

2013-09-27

"Good price, hurray no shipping cost."


Verified
5/5

2013-09-26

"Thank You Order is Shipping "


Verified
5/5

2013-09-26

"Had an issue with not reading product description correctly and needed to order a much needed pedestal to go with the TOTO bathroom sink. Couldn't find any of the order info on my customer records because of a computer problem. ABY at Home Perfect's online chat was so helpful. She not only found the pedestal that went with my sink, she sent me the info, checked inventory, and helped me to order the necessary pedestal. Great customer service, especially nice as the issue was caused by my oversight or poor eyesight! Will be using Home Perfect for all my new bath and kitchen needs as we renovate our 1935 bungalow. a big thanks to ABY extb141"

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Verified
5/5

2013-09-26

"Fast shipping and everything went smoothly...price was great too!"


Verified
1/5

2013-09-26

"Found the fireplace I wanted on their site. In stock and ships within 2-3 days. I even called and verified the time, I was told by a pleasant sounding woman that delivery time to Wyoming was 5-7 days. I asked if this included processing time, to which she responded oh yes. Great, I made the order. After 4 days I noticed the order was still processing. Concerned about the delivery date I sent an email and asked when I could be expecting delivery. A response within a couple hours said, that the model I ordered was discontinued and there was a new part number. What! No clarification as to what to do next, they have my money and now what. I called the next day and another gentleman promised me that my order would ship within 24 hrs. Well that went by and nothing. So I called again, and it was like starting all over. Paul, another gentleman started telling me the model was discontinued and had a new number, with no additional information. Well no kidding. This doesn't look good for Home Perfect. I am expecting a call within the hour. "


Verified
2/5

2013-09-26

"Since I ordered a week ago, i didn't hear from the company about the status at all."


Verified
2/5

2013-09-26

"Have not yet received my order. Called to see what's up. Gentleman on the phone was lacking in customer service. We'll see if they come through with the order."


Verified
5/5

2013-09-26

"The items I ordered were great and the shipping was fast."


Verified
5/5

2013-09-26

"Easy order, quick delivery, product in manufacturer's box. "


Verified
5/5

2013-09-26

"Ultimately, I received my order in excellent an excellent timeframe and it all arrived undamaged. I was somewhat perturbed that I'd varifed that the order was all in stock and then 24 hours after placing it I received a notice that one item was out of stock and I may not receive the entire order for 3-4 weeks. I wrote to cancel the back ordered item and was then told everything was in stock and shipping right away. The next day it did all arrive as promised, actually quicker than I'd anticipated. I'm not sure why we had to do the exercise with the not backordered backorder. "

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Verified
5/5

2013-09-26

"great price. fast delivery. straight forward, no issue"


Verified
4/5

2013-09-25

"Things arrived on time and the entire shopping process was pretty straight forward."

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Verified
5/5

2013-09-25

"easy to do business with. website could be a bit more user friendly though."


Verified
5/5

2013-09-25

"I was looking for 2 Takagi T-D2 IN NG units.
They had the best price. No tax. Free shipping.
Easy ordering. Delivered from NY to NJ in 2 days!
No issues.
"

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