ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-06-29

"I ordered an entire line of Hansgrohe fixtures for my new bathroom from Home Perfect. Their prices were the lowest that I could find on the internet and their sales staff was very helpful. I worked with Elizabeth Eckroth and she helped make sure that I was ordering all of the necessary parts to complete the plumbing portion of our remodel. My products arrived in 7 days from the order date. The process was effortless and I would order from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-06-28

"Ordering from Home Perfect was easy. Price of item order was comparable at other sites. Another site offered same item same price with supposedly free shipping too, however when I went to checkout, I found out that shipping was not free because of the weight & the charge was significant. Home Perfect advertised free shipping & that's exactly what I got. "


Verified
5/5

2012-06-25

"My most-used word in describing something which I find above and beyond good is "perfect." And Home Perfect lives up to its name and my expectations in dealing with a company which takes the next step beyond "satisfactory." I ordered a faucet then realized I had ordered the wrong thing. I tried to stop the transaction but Home Perfect already had it on its way. Long story short: I spoke with Dave and he helped me order the one I really wanted and walked me through the steps to return the first one. I am a happy camper! I would recommend Home Perfect to anyone wanting to avoid the hassle of shopping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2012-06-22

"Do not order from them. I tried to cancel an order within 36 hours of placing it and my emails and calls were ignored until the item had shipped and it was too late to cancel the order. The item was back-ordered and I was 100 percent within their terms and conditions to cancel the order without penalty. They claimed "confusion" about my request to cancel the order as to why the order wasn't cancelled yet they made zero attempt to clarify the "confusion" until the item had conveniently shipped and I would incur a $300 restocking fee! As it turns out, the item was defective and I am now in the process of trying to return it. I have little hope that they will be accommodating."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-06-21

"Ordered multiple bathroom light fixtures and got them as promised. Easy to work with. Prices are great!

Will definitely order from them again!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-06-21

"So far order 2 times: Service was 5 Stars. Shipment within 3 days - 5 Stars. Price - 5 stars. Quality of merchandise - 5 Stars. Costumer service personal: Adam, David and Alex - 5 stars. Planning to order again and again.

Thank you.
Gary K.
06/20/2012
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2012-06-20

"I bought a fire clay farmhouse sink. They shipped it fast and unfortunately Fed Ex 'lost' it during transit. Once I found out about that I called them up and they immediately offered to replace the item or give me a refund. Unfortunately by that time it was out of stock but I decided I wanted a replacement and they shipped one promptly after it came in again.
During the whole ordeal I had a real person (Christy) to talk to. She answered all my questions and responded to all my e-mail s very fast. When the sink finally arrived, it was well packaged and looks great.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

1/5

2012-06-20

"No delivary so far or any kind of contact to inform me about the delay or even about shipping or no shipping at all to my order so far"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2012-06-15

"It was very easy to order and shipping was quick. Prices were excellent."


Verified
5/5

2012-06-14

"I ordered a Moen faucet from Home Perfect because they had the model that I wanted at the lowest price I could find. I placed my order at 2:00 PM and receive three updates within in 10 hours notifying me that the order was received, that the item was in stock and that the item had been shipped. When I returned home the next evening, the package was waiting for me at the front door. Good product, low price and fast shipping. I couldn't have been more satisfied."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-06-14

"Very good. Good selection of products to choose from. Appreciated being directed to a porduct of similar quality at a lower price. Descriptions of products were very clear. Prompt delivery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-06-13

"Home Perfect was PERFECT. Good experience with this company, would definitely buy from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-06-13

"Great site and store. Easy to shop and order. Item arrived quickly and without any issues. I'll definitely order again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2012-06-06

"Had a good transaction. The sink I ordered arrived promptly. I called to make sure the sink was in stock before ordering."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2012-06-03

"Perfect in all aspects, from initial order to arrival of items.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A