"The sales department were fairly good , but the technical department were excellent at time of implementation.
I will keep on doing business with them"

"Very happy with their products and the tech support is great."

"Very easy to view and compare items and make my choice. Very simple ordering process, recieved my item very quickly."

"I was very impressed with the price, packaging and delivery of the alarm system. Highly recommended."

"HSS has a good product selection. They always have what I need in-stock. Overall, I am pretty pleased with service even though customer service delayed responding to my recent phone call and email on a order that failed to ship because of a computer glitch. I believe that was an isolated incident and not a normal pattern."

"Tech folks know their products and can assist you in the selection of your products. The lifetime install support can't be beat. Installing the system was way over my head and I had an installer do the job. It was worth the money to have an installer make sure it was right and explain the system. My installer called the Home Security Store Tech Folks and they were very helpful in assisting him in one step he needed clarification on.

Southern Missouri Resources, Inc."

"Product and service is great. Delivered on time.

Will use this company again."

"We are extremely pleased with our Home security store experience ! The on-line ordering was so easy Not even I could screw it up. the alarm we purchased was easy to set up (15 min) and works very well. To let you know how pleased we are we bought another for my father in law!"

"I am your typical home owner who years ago bought an alarm system from Home Security Store, when installing my system their phone support for the system I had purchased was excellant in helping me get my programming questions answered.Since then I know I have purchased at least six more systems from Home Security Store for friends and family members who inquired about my system and have installed them all myself. I have run across somne issues with the programming and again their tech support team took me step by step to resolving my issues on these systems.
On a scale of 1-10 I would rate navigating their site a 10, The ease of ordering a 10,Recieving your order in a fair amount of time a 10, and again their tech support a 10+. I have nothing more to say than the Home Security Store is a great place to shop for security products and a well managed top notch support team backing their products.

Thank You
Bryan Gibson
Baltimore, Maryland"

"I was very satified with the selection and the ease of ordering online. My items arrived on time. The experience was great."

"BEWARE!!!!!! HSS deletes all negative comments and feedback! They and their site is a SCAM! Just reported them to the BBB! DO NOT BE ANOTHER VICTIM!!!!!!"

"I did a lot of research on DIY home security devices and it was because of the Home Security Store that provided the most information that I went with Visonic. I called several times to the sales department and they answered all of my questions and did a lot of suggesting on the various parts. I then called Tech Support and they were very helpful with all of my tech questions as well. These guys are the best."

"This was my first personal experience with HSS. I found your website very user friendly and the prices are quite awesome. Items are organized in a logical way and the selection is outstanding. Product selection, checkout and payment was very simple and the end product was delivered at the stated delivery date. I would definitely recommend Home Security Store to others. Thanks for making it so easy!!!"

"Very satisfied customer. Brwosing online store was easy, competitive pricing, quick standard shipping. Products arrived as described. Very importantly for any online store is accurate and true description of their products. My solar security lamps have the same features as I expected. No shortcommings there. Will consider this merchant for future purchases."

"I purchase two security system from this store, one for my parents and one for myself. I also purchased a PowerLink module for my security system. I had problems connecting with the Visonic servers, so I call Home Security Store's tech support. They seemed to be having a problem finding a solution to the problem. I was told that they were expecting a power outage and had to hang up the phone but would call me back later. I never received a call back, so I sent an email. I never received a reply to the email. Don't expect their tech support to follow through with any problems. I won't do business with them again."