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Verified
5/5

2008-03-12

"Great price. Speedy shipping. More than satisfied with the quality of the furniture.
Will definitely shop with Homelement should
I need more furniture.
"

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Verified
5/5

2008-02-12

"Order went smoothly, shipped fast and no hidden cost."

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Verified
5/5

2008-02-07

"Searched for furniture on the internet and Homelement was one of the responses. I looked through the wide selection of media centers they carry and found one that fit my needs perfectly. I placed my order online and was very plesed with how prompt they were. Delivery was by truck and there was not a proble at any time from placing the order to delivery to my house."

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Verified
5/5

2008-01-18

"I was very pleased with my entire experience! I made an error when purchasing my item and entered an incorrect contact telephone number. I sent an email to the company, which was responded to ASAP. The company was wonderful. This hard to find item was less expensive at Homelement than any other website. The quality was FANTASTIC! It generates the most compliments of all of our new dining room. I will 100% order from this website again. GREAT COMPANY. Oh, and the item, arrived with in 48 hours with standard delivery. "

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Verified
5/5

2008-01-03

"The selection and prices were better than anywhere else I found on the web or local furniture stores. The customer service department was very helpful with customizing my order. I received multiple phone calls confirming delivery and the delivery was done professionally and most importantly, on time before the Holidays.
I am very happy with the whole purchasing process and above all, I can't say enough about the quality of the furniture. Everyone that sees the office is envious (even the delivery guys couldn't stop commenting on the furniture).
I will shop gain at Home Element an have recommended them to multiple friends.
"

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Verified
5/5

2007-12-27

"I ordered a headboard to be shipped to Canada, and I found that the customer service was impeccable. They provided me with a detailed quote, the item arrived in perfect condition and it was even better looking in person than on the picture."

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Verified
5/5

2007-12-26

"I was very reluctant to make such a huge purchase from an online retailer, especially for furniture I didn't see in person. But I felt very comfortable when I spoke to Homelement's customer service. The order took a few minutes. Then, they gave me a date when the furniture would arrive, and told me I would receive a call when it was ready for delivery. They were so quick to call me to set up delivery, I WAS NOT READY! I had to make it the next day. To sum it all up, the service was excellent, the delivery was unusually quick, the price was the best I found (I shopped around), and the furniture arrived in perfect shape and is of great quality! I am recommending Homelement to EVERYONE I KNOW!!!"

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Verified
5/5

2007-12-24

"I purchased a Home Elegance dining room table from Home Element. The previous 2 months I was having bad experiences with online dealers, when I found Home Element I immediatly called to confirm availability. Customer service was very friendly, helpful & professional. They shipped my order that day, by the next day I had tracking number and watched it arrive ahead of schedule! Four days to my door! I was extremly pleased with the careful and thorough packaging. The set is gorgeous and at such a great price! During transit as well as about delivery I spoke to several different people who all went out of their way for me. Everyone was curtious and friendly. I most certainly will order from this store again. I also wish I knew where to find the feedback before order but I did go out on a limb to order and am absolutly satisfied! Thank you for my Christmas present BEFORE Christmas!! Merry Christmas!"

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Verified
5/5

2007-10-30

"I recently purchased a beautiful dinette set from Homelement. Their customer service department is far superior than any other company I have ever dealt with. My dinette set was delivered exactly on the day they said it would arrive. My dinette set required some assembly and to my surprise as an added bonus they assembled my four dinette chairs. I would recommend this company to anyone looking for the VIP treatment. I look forward to dealing with them in the near future....
Sandy
"

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Verified
5/5

2007-10-09

"I ordered a home entertainment unit from the picture in your on-line catalog. It was delivered in a timely manner in perfect condition. I was surprized to see that it was even nicer than the picture. I will certainly use Homelement again."

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Verified
5/5

2007-10-01

"I had been searching for some time for a small dining table in a plain but solid style. I found it at Homelement, much cheaper than anywhere else. It is well-constructed of solid wood, with an excellent finish. On its first shipment, the table arrived with one corner crushed (probably been dropped on that corner). I phoned Homelement and they immediately shipped another table which arrived in perfect condition. They did not want the first table back; I donated it to a local charity.
All in all, the merchandise, the service and the helpfulness of Homelement meant that I will definitely order from them again.
"

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Verified
5/5

2007-08-25

"I ordered a 72" glass top table and was a little worried about what condition it would arrive. It was packaged great and arrived in perfect condition. It was also easy to assemble. I had a great expereience with Homelement and would order from them again."

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Verified
5/5

2007-08-14

"I ordered a "home theater" softa from Homelement, and the sofa arrived in slightly less time than I expected! I aslo received great status updates as to the disposition of my order. When the furniture arrived, there was very slight damage to the back of 1 of 7 pieces. The company promptly dispursed a check to cover the damage. :) Overall, I am quite pleased with Homelement, and I would order furniture from them again."

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Verified
4/5

2007-08-09

"very quick ship, well-packaged - furniture sturdy but had cheaper feel then expected but still beautiful if not closely inspected. Friendly customer service. overall happy with purchase"

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Verified
5/5

2007-07-23

"I recently bought a beautiful contemporary bedroom set from www.homelement.com and I am thoroughly impressed. They have an excellent choice, great prices, *Free Shipping* and something that I valued the most - fantastic customer service. I spoke with an actual person every single time without any long hold times or having to leave voicemails etc. Before placing the order, their customer rep had confirmed that the set was in stock and that they could ship it in 2 business days and it actually did! I've had some bad experience with online purchases but these guys were extremely professional. They sent email status and tracking info and kept me informed all along the way. The set arrived in 4 days and its beautiful. My wife and I both love it. We plan to enjoy it for years to come.

The plywood backing on my dresser had come loose in certain areas. I contacted the same customer rep. who asked me to send in pictures. They responded within 1 business day and took care of the problem.

I am really impressed and satisfied with the whole experience and would certainly buy from them again. My only complaint is that their site doesn't provide a way for people to post their testimonials. I had a tough time finding any feedback about them when I was considering buying from them.
"

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