"I ordered a Catnapper Reclining Sofa from Homelement and the service I received from Homelement was excellent. The product was delivered on time and in perfect condition. Moreover, the price was the best I could find anywhere and I researched a lot of places for this product. The delivery by truck was FREE, and they called to arrange a time when I could be home to accept the shipment. Wow. Truth be told, I was a little nervous making an $899 purchase online but Homelement came through with flying colors. All in all, dealing with Homelement to make an online purchase was easy and SAFE. The next time I want to buy home furnishing, I will definitely go to Homelement. "

"wounderful got a love seat by catnapper and was so very happy with it i ordered the couch.
i have been stalking this piece for a year and this is the best price i had found and free shipping to boot!
i will shop again for sure!"

"My order was processed quickly and the item arrived about a week before I expected it to. Thanks to Homelement for a flawless transaction. I would readily order from this company again. The item I ordered was priced $200 less than my local retail furniture store."

"I ended up getting the wrong product as the pictures on the site weren't very detailed. When I went to return it, the return rate would have been about as much as the item (which is published, to be fair) so I just kept it. I don't have a problem with the company per se, but I am certainly going to triple check product pictures in the future."

"We had purchased tables from a local furniture store, but weren't able to get a chair back table from that source. After spending some time on the Internet, we located the matching table and ordered it. The web site was very easy to use, the purchase went very smoothly, and the product was delivered in less time than promised. We were extremely pleased with the process and with the product. We wouldn't hesitate to use Homelement in the future."

"I absolutely love this table. Top is 1/2 thick. Very stylish and was easy to assemble (but you'll need someone to help you turn the table once you secure the legs. I was a bit nervous about how it would ship, but was pleasantly surprised. Table shipped in wooden crate and was packed securely. It is a VERY heavy shipment. You will need someone to assist you in getting into your house. This was my first Home Element purchase and I am extremely satisfied with my purchase. "

"I bought a coffee table here. The buying experience was very good.
After I submitted the order, I got an email saying that it's being processed
and I will be notified of my delivery. That took almost a week, and I called.
Then things really moved and the delivery was very good. The coffee table
does look very nice and I am enjoying it! There are minor (barely noticeable)
paint (?) problems on the base, but overall very nice."

"I found our furniture via the Internet. I already had a piece of Catnapper furniture and wanted something to match. The reviews were positive and the furniture was a reasonable price for two pieces. The product was an Avenger Dual Reclining Sofa and Avenger Dual Reclining Console Sofa (tobacco/coffee colored). I have never ordered furniture before without actually seeing it and was a bit worried about color, quality and if it will be shipped undamaged. Well all was well and the color was exactly as pictured. No problems experienced with shipping - and it did travel a long way to get to me in Canada. We received our furniture within the time frame as stated on the order. My experience with Homelement was positive and I hope to have many years of enjoyment from our furniture."

"I bought a bed which arrived in perfect condition, and as beautiful as the pictures showed. It was not too hard to assemble. It took 3 of us the hold parts up while others screwed things together, etc. But it wasn't that difficult. It is sturdy and pretty and the price was so much better than you get in stores. Delivery was quick and I'd recommend Homelement to anyone."

"I have made a few purchases with Homelement. I must say my experience with them has been Satisfactory and the items I have received have been great! Customer Service there is an A+ as well. Will def recommend Homelement!"

"I had a horrible experience! Never order from these people. I placed my order for a corner white desk. First of all it was late from the manufacturer and shipped late. Secondly once I got the order the desk wasn't even white in color. It was a light yellow or off-white. I ordered the desk specifically because it was supposed to be white and all pictures showed it was white. When I made a claim they totally blew me off saying I should have ordered a color swatch or realized that it may not be white when the desk pictures on their website and description said the desk was white. They offered nothing except to constantly restate their return policy which is to pay all shipping and a 15% restocking fee. I would have understood their return policy if I had received what I thought I ordered. What a total waste of time and money. Never again!"

"This is a HORRIBLE company. DON't buy from this website!!!!!! They didn't honor the price listed on they website when they realize they posted the wrong price. I had purchase an accent chair on this site. But when they were proceeding my order, they realized that they had posted the incorrect price for the chair. They just cancelled my order without contacting me. They said "In accordance with our posted policies on pricing, we are unable to offer the item(s) for the incorrectly posted price(s). Therefore, we have cancelled your order for the item(s)."

THIS IS SO NOT FAIR. DON't buy from this website!!!!!!"

"Homelement was great to do business with. I was nervous since it was an Internet order. They were always readily available by phone & e-mail & very responsive. The Entertainment Center I purchased was delivered on time, absolutely beautiful & in perfect conditionm I would definately purchase fron them again in the future."

"Exceptional Service--The customer service staff is by far the best set of customer service professionals I have ever had the pleasure of working with. I purchased a fairly expensive desk set from Homelement and unfortunately received a series of damaged pieces. When all was said and done, they sent me a total of three successive next day air shipments to rectify the problem. I can think of no other operation that would go to such lengths to ensure customer satisfaction and as a result, I wholeheartedly recommend them to anyone contemplating doing business with them."

"Everything was great, we are really enjoying the piece especially for the cost! We would def shop Homelement in the future! "