"I purchased two sofa from Home Element and one of the arms was broken. Upon speaking with their claims department they would not even help me correct this matter. The fact that the sofa was broken was blamed on me. I would strongly suggest to not purchase anything from Home Elements. The prices may be good but the customer service is extremely poor and you may be out money with a broken piece of furniture.

If warehouse does not stack sofa then why stack them to ship? Stacking the sofa was not the customers decision."

"I've ordered from Homelement three times and would definitely order from them again. My orders shipped quickly and the furniture was just as pictured and described on their website. When one of the orders arrived with damage, their customer service was great and resolving the matter was easy. I'm very happy with my purchases."

"Homelement is a great site with fabulous deals -- I picked up a bedroom set for my wife at a price literally hundreds of dollars below other web stores'.

Delivery was made more or less on schedule by friendly delivery guys."

"Found the homelement website after a lot of in store and online shopping; I couldn't beleive the variety of choices offered and the low prices. Delivery of our bedroom set was sooner than I could have expected. I will consider this my first option when shopping for furniture in the future!"

"Shipping was fast and employees anwsered any question I had with accuracte imformation. My product was in the condition that I requested. The price was better then any other store i compared it too. Very pleased and will do business with homelement again in the future."

"I just had a horrible experience with Homelement. The product I ordered from them had defects. They sent replacement parts, but there were further defects. When I asked to return the merchandise, they refused and said there was NOTHING they would do for me. This is beyond outrageous."

"The Dining room table,when screwing the legs to the table one of the screws went thru the top of the table ,because when they countersunk the wood they went to far deep.to me that was poor workmanship.never called Homelement,dont know if they would do any thing about it. "

"Your company is great - your salesperson John Macalalad helped through the whole transaction. Making it easy for me to get the chairs I wanted.

With his help I was able to to get GE for my financial needs and order extra materials to protect your beautiful chairs.

There was a little problem with delivery due to the weather and truck repairs but after all is said and done the delivery men were extremely helpful and did a great job in a small area.

I certainly would recommend your company to anyone and I truly appreciate all the help your company has given me."

"Good selection of items and just what I was looking for. Very competitive price. Delivery was within the expected time and the package arrived in good condition. My husband says that the delivery man helped him check it to make sure it was in good condition and then to set it up. The only thing which could have improved the sale would be if delivery could have been faster. "

"The pub height table was just what I ordered. The shipping was pretty fast, and I appreciated that.
The table is very heavy, and you should have help to move it. Assemble it inside your house, not in the garage. The four chairs are a great match for this table. Be prepared to spend some time with assembling them however. It took me 3 hours to put everything together. No missing parts, and good craftsmanship.
Overall, I'm very pleased with this purchase."

"Excellant Qualtiy, I purchase a new home had my closing on Friday Jan. 07, 2011 and requested my Furniture be delivered on Jan. 10, 2011, my Furniture arrived right on time,
I will purchase from Homelement again. GREAT SERVICE."

"We bought two bedroom sets, a dining set, and a sectional sofa with the matching coffee table from Homelement.com. The products are hiqh quality and very fairly priced. The shipping process was great; the shippers were very careful and polite. Highly recommended!"

"I ordered the Casanova sofa and love seat set from Homelement. It arrived on time in perfect condition. The deliverymen set the pieces with care among other furniture in my living room. The furniture look great as it did from the website. I am very happy and satisfied with my shopping experience with Homelement. I usually do not write reviews if the service and performance of the source is just average, but for my puirchase from Homelement, I am taking time to write this review no matter how busy I am because Homelement did an outstanding job and gave me the impression that it has pride in what it's doing. Other customers should know about this source so they too can enjoy doing business with an excellent outfit instead of being frustrated with average vendors in the internet."

"I am very happy with the TV console I purchased from Homelement. It looks beautiful and much less $ than I could have purchased for in a furniture store. The delivery was excellent - they assembled it and took away all packaging. Communication was good too as to delivery time. Great purchase."

"The furniture set looks super sharp - deep true black, nice lines and good size.

Although a leadtime of a few weeks out from order placement, The order did ship on the exact date as stated after placing the order.

Packaging was good, but still took enough of a beating en route that a few dings has to be touched up with a black marker.

The hardware is metal, but note that the legs accents are actually just painted silver. Doesn't really show though, down low like that.

Some quality Notes: One drawer slide had to be shimmed and re-attached becuase the drawer would always fall off track. A couple of the drawers were aesthetically not squared up, by up to a quarter inch from one side to the other. There were a few defects that were apparently filled and blended in at the factory. On the gloss black surface these show up. One blended location the laminate has since delaminated and will have to be glued back on with clamps. Although it has not failed at all, it strikes me that there could be some re-inforcing between the tall head board and the bed frame. "