"I spoke with Mark. He was absolutely amazing helping me find a hotel. Great job Mark!"
"My experience was professional and very knowledgeable about accommodations and making sure that I was satisfied in every aspect of my business trip. "
"I am in a wheelchair and the room I reserved at another hotel wasn’t accessible enough. I made a panic call at 3pm to find another hotel for that night and she came through for me. Excellent service. "
"Jennifer exhibited great customer service and I felt she really cared about our family reunion experience. "
"The young lady who helped me was very patient and helpful!"
"Lorielyn was succinct, kind and it was clear she’s very experienced at her job. Thanks, Lorielyn! She’s a keeper! "
"Went above and beyond to try 3 different rooms until she found one that wasn’t booked where as the 3 other guys tried one room and just said they were booked! Promote her please, she deserves it"
"Wanda was impatient, rushed me and was more inclined to get me off the phone then help with my questions."
"We spoke to Eboni while in direst. We booked a room at a competitor (which is no competition) and was thoroughly beneath expectations. Eboni was able to tell us the facility's perks, applicable discount fees and book our room within the three mile drive between both buildings. I wish that I could utilize her for all future hotel stays! She truly acted as a virtual angel!!!"
"Ernesto was very patient. Efficient answered all my questions looked up the best options paid attention to my concerns over price parking and other details. Good job!"
"Great . Very beautiful!!!"
"I’m angrily sitting at a Delta gate where I learned that all flights were canceled due to the global outage. I managed to contact Expedia. Communication was cut off, but Nirdaly managed to send me a direct number to the front desk of the hotel I was supposed to stay in. For that, I am grateful and I wanted him to get some credit for his diligence. Thanks again!"
"Rachel, who helped me, did a great job"
"When I booked Raul told me he could handle the pet fees and room charges he overcharged me for booking and was not supposed to charge pet fees. "
"Employee was very professional and knowledgable with superb customer service."