"Jenna held while I checked my budget when the price was more than I expected. She is empathetic, kind and informative. "

"Jessica Araceli was amazing and took care of all my needs"

"I was pleasantly surprised that a small town hotel would have such a sophisticated and seemless process. Lauren was well versed and pleasant to speak to."

"

I just spoke to Zoila to find out if Days Inn offers extended stay. At first, she acted like she didn’t even know what the phrase “extended-stay” means. Then, after I explained it to her, she fumbled around giving me a quote of over $1000. I told her thanks anyway, and she mumbled, “Mmmmhmmmm” and then hung up the phone on me! What the hell kind of Customer Service is that? Do you all just hire anybody these days? I might write a letter, haven’t decided yet, but you definitely need to take her off of the phones and retrain her. If she doesn’t want to work with people, she’s in the wrong profession! She needs to take her stank attitude into solitary confinement."

"David was patient kind and efficient making this a very pleasant experience. The first person disconnected so I was expecting the process to be stressful but David ensured it was the opposite! Thank you very much David!"

"Luvensky was very gracious and quite helpful in assisting with our extended stay at The Hampton Inn in Surprise, Arizona. It is nice to deal with such a professional. We have stayed at Hampton many times in the past and are happy with the staff and accommodations. "

"Very friendly and very knowledgeable, got everything done quickly"

"Lakeshia, went above and beyond. Finding me a room at another nearby hotel. Saved me a lot of time... It was much appreciated!"

"Agent was very knowledgeable and helpful"

"Short notice Holiday week reservations were arranged with the help of Alfredo, and a fun conversation resulted in needs being met. Thanks, Rusty."

"The Representative was PHENOMENAL very patient and helpful. "

"I was not told that my reservation was non-refundable. Turns out I have the wrong dates and the wrong location and there are excess charges on my account. Please please help get this cleared up."

"Person I talked to led me to believe he was the hotel and helping me extend my stay. I questioned the process and the rate and he assured me he was representing the hotel and wedding planning group. The rate quoted sounded off. Even when I said my info was on file he said “they don’t keep my information “. Should’ve known that was a sketchy answer. I expect a full refund and someone need to tell their people to be open about who they are. Bad business. Honesty is important, I was mis lead. "

"Jeannie was great. She helped me easily get my room booked.
Overall great experience!"

"Angel was quick and efficient. Thank you for hiring people like her."